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Other or unknownPart report

2015 Jeep Grand Cherokee Other or unknown Problems

Complaints
193about this part
Share
14%of 1,369 total for the year
Median mileage
35,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 193 complaints about the other or unknown of the 2015 Jeep Grand Cherokee, 14% of the 1,369 complaints for this model year. Where a mileage was given, the median is 35,500 miles. 17 of these say a crash was involved and 6 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“At 70000 miles, my air conditioning system began to hiss and not operate fully. I am told it has a leak in the system but as I look online, this is a common Jeep problem for 2015 models. They are recommending a system replacement on a 4 yr old vehicle (at the time of first occurrence). Normal wear and tear. No off road use. It's not isolated.”

NHTSA complaint #11328020, filed 2020-06, 75,000 miles

“The active headrest on the passenger seat spontaneously deployed while I was driving to work. There was no rear end collision to cause the deployment. I was the only occupant in the car when it happened. It startled me so much that I almost ran off the road when it happened. I was driving about 35 MPH on a city street about 8:00 am.”

NHTSA complaint #11328386, filed 2020-06, 65,000 miles

“I thought somehow I broke my headrest and didn't realize. But when I went to look it up and to my surprise I see hundreds of people with he same exact issue. Car was not moving and was parked behind my business, came back to the headrest deployed. Surprised Jeep hasn't recalled this yet seems like a major issue, can't even imagine if someone was sitting and it exploded.”

NHTSA complaint #11377977, filed 2020-12, 51,000 miles

“Since I had the exhaust emissions update done, my Jeep has an extremely long lag in acceleration. It takes a good 2-3 seconds after stepping on the throttle, before the car moves forward. I was almost hit head on in traffic on a highway because of the timing of not accelerating properly. This was never an issue before the exhaust update.”

NHTSA complaint #11243101, filed 2019-08, 64,000 miles

“At a patients home. Jeep was parked, approximately 10 minutes went by and one of the people in the home started yelling my vehichle was rolling backwards. The driveway is flat surface. It managed to take out a fence and damage the back end of my Jeep. Luckily another person in the home was able to run amd jump in it before it hit trees going down a large hill.”

NHTSA complaint #11233536, filed 2019-07, 70,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202639%
20251620%
20243213%
20236716%
20223915%
20215714%
20206427%
20197721%
201827132%
20177721%
20163110%
201519314%
201427512%
2013607%
20121217%
20111368%
20101412%
2009107%
2008355%
2007394%
2006786%
20051377%
2004363%
2003132%
2002352%
2001131%
2000272%
1999362%
1998222%
1997303%
1996303%
1995162%
1994132%
199392%

Other parts of the 2015 Jeep Grand Cherokee

Transmission and drivetrain
353 complaints
Seats
317 complaints
Engine
204 complaints
Electrical system
138 complaints
Fuel system
117 complaints
Air bags
104 complaints
Seat belts
59 complaints
Vehicle speed control
53 complaints
Steering
42 complaints
Brakes
40 complaints
Body and structure
31 complaints
Engine cooling
23 complaints

← All problems reported for the 2015 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology