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Other or unknownPart report

2018 Jeep Grand Cherokee Other or unknown Problems

Complaints
271about this part
Share
32%of 855 total for the year
Median mileage
16,155miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 271 complaints about the other or unknown of the 2018 Jeep Grand Cherokee, 32% of the 855 complaints for this model year. Where a mileage was given, the median is 16,155 miles. 7 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I pulled into my driveway and put the vehicle in park and as I got out it began rolling backwards. I tried to get turned around and back in or grab the emergency brake but the door knocked me down and the Jeep drove backwards about 150feet and hit a tree. 3weeks for repairs and I heard about the cherokee recall for transmission issues and this seems like what happened to me.”

NHTSA complaint #11330083, filed 2020-06, 43,583 miles

“The vehicle becomes very unstable (eg, it wobbles ) when I step lightly on the break at speeds of 60 MPH and above. Also, this vehicle has a high risk of rolling over ( I lightly moved the steering wheel to avoid collision with a reckless driver that almost hits my car sideways on the highway, and the car lost control nearly rolling over. The vehicle was in motioned on florida's turnpike.”

NHTSA complaint #11171590, filed 2019-01, 5,500 miles

“While driving on a dirt road the passenger headrest deployed and hit my wife's head. She still have a stiff neck since. It looks like a latch is broken in the headrest as we are not able to put it back into place. It is very uncomfortable and dangerous to sit on the passenger seat now.”

NHTSA complaint #11365759, filed 2020-10, 54,806 miles

“Not a safety issue, but a extremely frustrating and widespread issue. Fm radio signal issues. Fm radio cuts in and out. I found a forum with dozens of other owners who had the same issue. Radio works fine for xm/sirius and am. Seeking through fm stations, the radio doesn't find any signals strong enough to stop on. I'm in an area with strong fm stations and have never had issues on other radios in any of my vehicles.”

NHTSA complaint #11316284, filed 2020-03, 3,500 miles

“A screen appeared asking if I want to adjust the clock and it beeps constantly and won't go away. I took it to the dealership and they told me my radio is defect and this is a common problem on the year and model”

NHTSA complaint #11397682, filed 2021-02, 65,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202639%
20251620%
20243213%
20236716%
20223915%
20215714%
20206427%
20197721%
201827132%
20177721%
20163110%
201519314%
201427512%
2013607%
20121217%
20111368%
20101412%
2009107%
2008355%
2007394%
2006786%
20051377%
2004363%
2003132%
2002352%
2001131%
2000272%
1999362%
1998222%
1997303%
1996303%
1995162%
1994132%
199392%

Other parts of the 2018 Jeep Grand Cherokee

Electrical system
339 complaints
Engine
125 complaints
Transmission and drivetrain
75 complaints
Fuel system
63 complaints
Brakes
62 complaints
Seats
43 complaints
Vehicle speed control
38 complaints
Air bags
24 complaints
Exterior lighting
22 complaints
Engine cooling
17 complaints
Forward collision avoidance
17 complaints
Body and structure
16 complaints

← All problems reported for the 2018 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology