2024 Jeep Grand Cherokee Electrical system Problems
- Complaints
- 116about this part
- Share
- 46%of 254 total for the year
- Median mileage
- 14,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 116 complaints about the electrical system of the 2024 Jeep Grand Cherokee, 46% of the 254 complaints for this model year. Where a mileage was given, the median is 14,000 miles. 3 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.”
NHTSA complaint #11667440, filed 2025-06“Vehicle does not start consistently and when it does it shows reading of “key fob has left the vehicle” when key fob is actually in the car. Car has been towed and would not start. Dealer duplicated this issue and Stellantis says currently no fix. I just park in my garage and hoping they will do the right thing and repurchase and replace my vehicle.”
NHTSA complaint #11616304, filed 2024-09“Vehicle is subject to Recalls 68C (Fire Risk) and 78C (Loss of Propulsion). Manufacturer states remedy is 'Not Yet Available.' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.”
NHTSA complaint #11703415, filed 2025-12“My jeep is a 2024, with just about 12,000 miles. On Monday, May 5, 2025. My Air Conditioner stopped working. It was only blowing out warm air. Now I’m told there’s some kind of AC leak and it will take 2-5 days for parks and a full day to repair. After reading reviews. This is a known issue with 2022 jeeps. This needs to be an issue with 2024. This is my 3rd jeep and I’ve never had issues like this.”
NHTSA complaint #11659409, filed 2025-05“After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.”
NHTSA complaint #11746633, filed 2026-06Related recalls
- 25V741000Oct 30, 2025Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail…Covers: Jeep Grand Cherokee 2022–2026, Wrangler 2020–2025
- 25V576000Sep 4, 2025Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control…Covers: Jeep Grand Cherokee 2022–2026
- 24V872000Nov 19, 2024Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause…Covers: Jeep Grand Cherokee 2024, Grand Cherokee L 2024
Related service bulletins
- 11038750Oct 20, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11037582Sep 23, 2026R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking…
- 11037350Sep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037345Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037262Sep 1, 2026Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
- 11036757Aug 27, 2026Transmitter kit & transmitter - integrated key fob
- 11036756Aug 27, 2026Transmitter kit & transmitter - integrated key fob
- 11036771Aug 26, 2026Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- 11036182Aug 7, 2026Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
- 11035996Jul 31, 2026R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 7 | 22% |
| 2025 | 31 | 39% |
| 2024 | 116 | 46% |
| 2023 | 182 | 45% |
| 2022 | 130 | 49% |
| 2021 | 115 | 28% |
| 2020 | 74 | 31% |
| 2019 | 84 | 23% |
| 2018 | 339 | 40% |
| 2017 | 87 | 24% |
| 2016 | 62 | 20% |
| 2015 | 138 | 10% |
| 2014 | 485 | 20% |
| 2013 | 376 | 47% |
| 2012 | 837 | 51% |
| 2011 | 780 | 48% |
| 2010 | 47 | 40% |
| 2009 | 47 | 34% |
| 2008 | 473 | 64% |
| 2007 | 658 | 59% |
| 2006 | 753 | 59% |
| 2005 | 928 | 45% |
| 2004 | 144 | 11% |
| 2003 | 55 | 7% |
| 2002 | 85 | 6% |
| 2001 | 42 | 5% |
| 2000 | 112 | 8% |
| 1999 | 84 | 5% |
| 1998 | 60 | 6% |
| 1997 | 56 | 6% |
| 1996 | 65 | 7% |
| 1995 | 40 | 6% |
| 1994 | 38 | 6% |
| 1993 | 54 | 10% |
| 1990 | 1 | 20% |
Other parts of the 2024 Jeep Grand Cherokee
109 complaintsFuel system
45 complaintsOther or unknown
32 complaintsForward collision avoidance
31 complaintsTransmission and drivetrain
31 complaintsBrakes
17 complaintsExterior lighting
16 complaintsLane departure
11 complaintsVehicle speed control
11 complaintsSteering
9 complaintsSuspension
6 complaintsBack-over prevention (rear camera)
4 complaints
← All problems reported for the 2024 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology