2024 Jeep Grand Cherokee Back-over prevention (rear camera) Problems
- Complaints
- 4about this part
- Share
- 2%of 254 total for the year
- Median mileage
- 3,172miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the back-over prevention of the 2024 Jeep Grand Cherokee, 2% of the 254 complaints for this model year. Where a mileage was given, the median is 3,172 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The forward park usually works now it doesn’t and this is a 2024 jeep new from the dealer. Very unacceptable almost crash into another car bc the cluster will usually beep and show me how far I am when I get close and now i guess it just doesn’t do that anymore ? Can I get some help please and quick…..lot of money being spent on this monthly lease! I’d appreciate it thank u!!!!”
NHTSA complaint #11600278, filed 2024-07“While reversing on a snowy day the wheels proceeded to spin when the reverse sensors activated the brake system which resulted in damage to the rotor and breaks in the brake caliper resulting in tire failure and then suspension damage.”
NHTSA complaint #11723158, filed 2026-03“The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the display screen mal-functioned and the back over prevention camera froze with an image that there was no object behind the vehicle. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer performed a software update however, the failure of the frozen screen with the back over prevention camera persisted. The vehicle was taken back to the dealer, and the wires were checked, and the dealer performed a factory reset. The contact stated that the failure persisted. …”
NHTSA complaint #11569562, filed 2024-02, 230 miles“The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while her mother was driving, the rearview camera displayed a distorted image while the vehicle was in reverse(R) and failed to sound as intended, compromising the back-over prevention system. The contact stated that the failure prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that her mother had been involved in a low-speed parking lot accident. The vehicle moved forward and hit a brick wall, where it came to a stop. It was unknown if warning lights were illuminated. …”
NHTSA complaint #11662215, filed 2025-05, 6,115 milesRelated recalls
- 24V944000Dec 19, 2024Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the…Covers: Jeep Grand Cherokee 2024, Wagoneer 2024, Grand Cherokee L 2024 +1 more
- 24V289000Apr 25, 2024Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable…Covers: Jeep Grand Cherokee 2022–2024
Related service bulletins
- 11036279Aug 14, 2026Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System"…
- 11036180Aug 4, 2026Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System"…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 3% |
| 2024 | 4 | 2% |
| 2023 | 12 | 3% |
| 2022 | 11 | 4% |
| 2021 | 5 | 1% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 14 | 2% |
| 2017 | 4 | 1% |
| 2015 | 5 | 0% |
| 2014 | 4 | 0% |
| 2012 | 1 | 0% |
| 2010 | 1 | 1% |
Other parts of the 2024 Jeep Grand Cherokee
116 complaintsEngine
109 complaintsFuel system
45 complaintsOther or unknown
32 complaintsForward collision avoidance
31 complaintsTransmission and drivetrain
31 complaintsBrakes
17 complaintsExterior lighting
16 complaintsLane departure
11 complaintsVehicle speed control
11 complaintsSteering
9 complaintsSuspension
6 complaints
← All problems reported for the 2024 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology