Skip to content
Back-over prevention (rear camera)Part report

2023 Jeep Grand Cherokee Back-over prevention (rear camera) Problems

Complaints
12about this part
Share
3%of 408 total for the year
Median mileage
500miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 12 complaints about the back-over prevention of the 2023 Jeep Grand Cherokee, 3% of the 408 complaints for this model year. Where a mileage was given, the median is 500 miles. 1 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“the rear cross traffic warning and blind spot warning DO NOT ALARM if you have an iphone connected to Carplay when you start the car and that iphone is on silent. I would think that a critical safety feature like this would be completely separate from connected devices. I almost backed into a child crossing on a bike because of this failure. I contacted Jeep to let them know of this issue and got a vague email saying Jeep had evaluated the situation and declines to buy my vehicle back (which I never requested, I just want them to fix this safety issue). …”

NHTSA complaint #11772269, filed 2026-10

“I have owned this car for almost 1 year. from day one this radio area 10 screen with a computer behind it has been over heating and glitching out. The effects of this are several and random. Freezing and restarting randomly. Calls dropping from car to phone and back again intermittantly. While using gps maps will freeze so i miss turns and i am not where the maps says i am. After reversing the backup picture on screen from camera will sometime freeze on screen even 5 min after I am moving forward and it is a frozen picture. …”

NHTSA complaint #11609619, filed 2024-08

“The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with no repairs made. The techs are always unable to duplicate the concern. Last time this happened my wife was driving around 40mph when the crash warning message flashed and stopped the vehicle. (no one was in the way).”

NHTSA complaint #11616495, filed 2024-09

“I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. …”

NHTSA complaint #11550973, filed 2023-10

“-The front and rear camera work intermittently, and yes it is available for inspection upon request. - During the morning, afternoon, or during the night, the package that includes the security that the vehicle has about vision by cameras does not work, putting their own lives and others at risk by not seeing the blind and low spots from the Jeep Grand Cherokee Summit Reserve 2023, causing a fatal accident. - The has been confirmed by a dealer because me personally and my wife have delivered the Jeep Grand Cherokee Summit Reserve 2023 with the problem in its maximum expression to the dealer. …”

NHTSA complaint #11534772, filed 2023-07

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202523%
202442%
2023123%
2022114%
202151%
202083%
2019113%
2018142%
201741%
201550%
201440%
201210%
201011%

Other parts of the 2023 Jeep Grand Cherokee

Electrical system
182 complaints
Engine
86 complaints
Suspension
70 complaints
Other or unknown
67 complaints
Fuel system
55 complaints
Steering
44 complaints
Forward collision avoidance
40 complaints
Transmission and drivetrain
40 complaints
Brakes
28 complaints
Vehicle speed control
18 complaints
Lane departure
16 complaints
Air bags
12 complaints

← All problems reported for the 2023 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology