2023 Jeep Grand Cherokee Forward collision avoidance Problems
- Complaints
- 40about this part
- Share
- 10%of 408 total for the year
- Median mileage
- 10,012miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 40 complaints about the forward collision avoidance of the 2023 Jeep Grand Cherokee, 10% of the 408 complaints for this model year. Where a mileage was given, the median is 10,012 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component has not been inspected yet and the warning lights came on the dashboard.”
NHTSA complaint #11742925, filed 2026-06“Forward Collision system and rear collision system (Park sense) are malfunctioning/not operating properly. Dealer stated that it is a known issue with no known fix. I had two incidents that almost resulted in accidents before I assumed that the system was not working properly. There a no warning lights or indicators showing faults with the systems.”
NHTSA complaint #11678244, filed 2025-08“This vehicle can create a fire. My home is at risk, other cars/structures parked near it, and people who drive the vehicle are at risk of fire. This is the 2nd time we have received notice of fire hazard for this make/model. The dealership is aware of the problems. check engine light stays on and nobody can figure out why. I cannot charge my car, park near anyone/anything, and constant fear of my car setting fire while driving it.”
NHTSA complaint #11702280, filed 2025-12“Starting at around 12k miles, my odometer started flashing and backup cameras completely stopped working, unable to see while backing up, at the same time the active lane management and auto emergency braking went out as well, took my car into the dealership and was told pam module was not good and covered under manufacturer warranty, even after pam module was replaced, the active lane management and auto emergency braking is still not working”
NHTSA complaint #11655007, filed 2025-04“While driving the vehicle on two different occasions. One was out of town and the screens and dash board going black. I tried turning off the vehicle and back on to reset it. It did not work! Then on another occasion the screen went black would not power off. The dash screen read ALM and cruise control unavailable needs service. I drove straight to the dealership and showed them. They scheduled service the next day. …”
NHTSA complaint #11520622, filed 2023-05Related service bulletins
- 11021846Aug 5, 2025Windshield HUD (Head Up Display) Display Features
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 11 | 14% |
| 2024 | 31 | 12% |
| 2023 | 40 | 10% |
| 2022 | 46 | 17% |
| 2021 | 25 | 6% |
| 2020 | 9 | 4% |
| 2019 | 11 | 3% |
| 2018 | 17 | 2% |
| 2017 | 8 | 2% |
| 2016 | 4 | 1% |
| 2015 | 13 | 1% |
| 2014 | 14 | 1% |
| 2013 | 6 | 1% |
| 2012 | 2 | 0% |
| 2011 | 8 | 0% |
Other parts of the 2023 Jeep Grand Cherokee
182 complaintsEngine
86 complaintsSuspension
70 complaintsOther or unknown
67 complaintsFuel system
55 complaintsSteering
44 complaintsTransmission and drivetrain
40 complaintsBrakes
28 complaintsVehicle speed control
18 complaintsLane departure
16 complaintsAir bags
12 complaintsBack-over prevention (rear camera)
12 complaints
← All problems reported for the 2023 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology