2023 Jeep Grand Cherokee Steering Problems
- Complaints
- 44about this part
- Share
- 11%of 408 total for the year
- Median mileage
- 23,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 44 complaints about the steering of the 2023 Jeep Grand Cherokee, 11% of the 408 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife was driving my kids to school and the jeep went into limp mode. This jeep relies too much on the battery to run everything and the batteries failed, at 39k and 2 years of ownership. It was showing steering, sos, brake, airbag, anti collision system failures with no prior warnings.”
NHTSA complaint #11632550, filed 2024-12“Power steering light came on and I took my 2023 Jeep Grand Cherokee (3.6L) to Cape Coral Chrysler Jeep Ram and they said it would be $3929.89 to fix for me. Replace Steering Rack and Pinion. This is a SAFELY ISSUE and I feel I should have to pay that much to fix a 2023!!!”
NHTSA complaint #11705648, filed 2025-12“We have a recently purchased Jeep L with 5200 miles on it. Never off road, just a family commuter. Today my wife was driving the car for the second time and the power steering went out completely and it was very hard to turn the wheel. A bunch of other likes came on like the adaptive cruise and active lane management and front collision icons. The dash was lit up with warning including a large steering wheel icon in red. We shut the car down and restarted multiple times and the issue was still there. …”
NHTSA complaint #11538662, filed 2023-08“I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes when i steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks i didn’t have any sound, moving forward I’ve replaced 3 sway bars, front control arms, brackets, rear suspension, front airbag suspension etc. just got my truck back from the david jeep in glen mills still same sounds, the dealership is great. I have reported to jeep this been going on close to 3yrs now”
NHTSA complaint #11721109, filed 2026-02“Crunk up the vehicle to leave work and power steering immediately went out, messages and warning lights saying lane departure and blind spot warning were unavailable. No issues prior to this. I drive it to work with no issues or warning lights. I had it towed to dealership because it was unable to be driven. Thank God I was just in a parking lot and not driving down the highway when this happened. It can cause a wreck, killing myself and or another person in the vehicle with me as well as other people involved in the crash. …”
NHTSA complaint #11518169, filed 2023-04Related recalls
- 23V352000May 18, 2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering…Covers: Jeep Grand Cherokee 2021, 2023, Grand Cherokee 4XE 2022
Related service bulletins
- 11036280Aug 14, 2026Steering Dragging While Recreational Flat Towing Behind RV.
- 11032857May 14, 2026Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or…
- 11027739Jan 16, 2026The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- 11027241Dec 22, 2025Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- 11026590Dec 5, 2025Module - steering control
- 11026589Dec 5, 2025Module - steering control
- 11025735Nov 18, 2025Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
- 11024323Oct 9, 2025Module - steering control & column
- 11023073Sep 2, 2025Shaft - steering column intermediate
- 11023072Sep 2, 2025Shaft - steering column intermediate
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 9 | 4% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2023 Jeep Grand Cherokee
182 complaintsEngine
86 complaintsSuspension
70 complaintsOther or unknown
67 complaintsFuel system
55 complaintsForward collision avoidance
40 complaintsTransmission and drivetrain
40 complaintsBrakes
28 complaintsVehicle speed control
18 complaintsLane departure
16 complaintsAir bags
12 complaintsBack-over prevention (rear camera)
12 complaints
← All problems reported for the 2023 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology