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BrakesPart report

2023 Jeep Grand Cherokee Brakes Problems

Complaints
28about this part
Share
7%of 408 total for the year
Median mileage
35,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 28 complaints about the brakes of the 2023 Jeep Grand Cherokee, 7% of the 408 complaints for this model year. Where a mileage was given, the median is 35,000 miles. 4 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Forward Collision system and rear collision system (Park sense) are malfunctioning/not operating properly. Dealer stated that it is a known issue with no known fix. I had two incidents that almost resulted in accidents before I assumed that the system was not working properly. There a no warning lights or indicators showing faults with the systems.”

NHTSA complaint #11678244, filed 2025-08

“While driving lost the power brakes making stopping vehicle incredibly difficult having to apply excessive force to brake pedal and shift into neutral to stop. Vehicle could not be driven for service and needed to be towed. If my wife had been driving her car, she would not be able to stop as I (her husband) had to apply leg force as much as I could apply to get vehicle to slow down and had to shift to neutral to stop. We avoided being in an accident but it was very close. …”

NHTSA complaint #11603787, filed 2024-07

“When slowing down at a stop sign, in snowy conditions, the vehicle went into brake assist and locked the brakes up. Causing the vehicle to slide at an interesting and collide with another car. I had complained several times to the dealer about the braking system being to sensitive and touchy before the accident. This was purchased new and the accident happened about 1800 miles on it. Also, the air bag did not deploy. I was told by the dealer, it was because the impact was not hard enough. …”

NHTSA complaint #11519917, filed 2023-05

“On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. …”

NHTSA complaint #11722276, filed 2026-03

“The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with no repairs made. The techs are always unable to duplicate the concern. Last time this happened my wife was driving around 40mph when the crash warning message flashed and stopped the vehicle. (no one was in the way).”

NHTSA complaint #11616495, filed 2024-09

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2026413%
2025810%
2024177%
2023287%
2022145%
2021328%
2020135%
201911631%
2018627%
2017298%
2016258%
2015403%
201426011%
201314618%
201228918%
201133120%
20101210%
200943%
2008243%
2007404%
2006716%
2005965%
200415912%
2003719%
200217912%
200120824%
200043830%
199962238%
199816116%
199717317%
199611813%
199511316%
199413222%
199315628%
1991350%
1990360%
1989240%

Other parts of the 2023 Jeep Grand Cherokee

Electrical system
182 complaints
Engine
86 complaints
Suspension
70 complaints
Other or unknown
67 complaints
Fuel system
55 complaints
Steering
44 complaints
Forward collision avoidance
40 complaints
Transmission and drivetrain
40 complaints
Vehicle speed control
18 complaints
Lane departure
16 complaints
Air bags
12 complaints
Back-over prevention (rear camera)
12 complaints

← All problems reported for the 2023 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology