2011 Jeep Grand Cherokee Steering Problems
- Complaints
- 86about this part
- Share
- 5%of 1,641 total for the year
- Median mileage
- 78,900miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 86 complaints about the steering of the 2011 Jeep Grand Cherokee, 5% of the 1,641 complaints for this model year. Where a mileage was given, the median is 78,900 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2011 Grand Cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 MPH. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately I was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.”
NHTSA complaint #11197261, filed 2019-04, 124,000 miles“Exiting highway. One incident merging right off ramp. Other incident, slowing to cross oncoming traffic onto a road. Engine suddenly shuts down. Fcw light comes on. Sensor on front is kept very clean! Vehicle will restart but this is very dangerous as I was almost hit by oncoming traffic in the none incident. I read that this is common with these vehicles. Shame on you! Never have another one”
NHTSA complaint #11220431, filed 2019-06, 105,280 miles“My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to Jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.”
NHTSA complaint #11372929, filed 2020-11, 90,000 miles“It has now happened several times in which I'm driving and the Jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.”
NHTSA complaint #11191470, filed 2019-03, 115,000 miles“The Jeep has only 43,880 miles when I went to the Jeep dealer for an oil change. I was told the power steering rack was leaking. The repair would cost $1602 plus tax. This Jeep has not been driven off road and should not be leaking with this low mileage . There appears to be many complaints of owners with the same problem. It appears there is a fault with the part.”
NHTSA complaint #10855251, filed 2016-04, 43,880 milesRelated service bulletins
- 10121826Nov 9, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10224870Aug 24, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10130090Aug 24, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10229962Oct 15, 2014This bulletin involves road testing and if necessary replacing the intermediate shaft
- 10139786Oct 15, 2014Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 9 | 4% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2011 Jeep Grand Cherokee
780 complaintsEngine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsAir bags
60 complaintsBody and structure
43 complaintsExterior lighting
37 complaintsSuspension
37 complaintsVehicle speed control
37 complaintsVisibility (wipers, defrost, mirrors)
35 complaints
← All problems reported for the 2011 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology