2011 Jeep Grand Cherokee Exterior lighting Problems
- Complaints
- 37about this part
- Share
- 2%of 1,641 total for the year
- Median mileage
- 59,512miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 37 complaints about the exterior lighting of the 2011 Jeep Grand Cherokee, 2% of the 1,641 complaints for this model year. Where a mileage was given, the median is 59,512 miles. 4 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The roof on the inside of my 2011 grand Jeep cherokee caught on fire due to a sun visor recall (recall r71) the john hiester dealership in sanford, nc had previously fixed twice. Their special investigator said they weren't going to pay to fix the electrical fire damage because it wasn't related to the recall and wasn't a manufacturer issue. Basically, they implied that I caught my own vehicle on fire & risked my own life & the life of my grandchildren, which is crazy. …”
NHTSA complaint #11385239, filed 2020-12, 202,000 miles“A friend told me that I had a headlight out. My dash was not showing that I had a light out and I couldn't tell when I was driving. I took it to advance auto parts to buy a new headlight. At that time, the headlight was working fine. I took it to a shop where they told me that they would have to take the front of the car off in order to replace it. They said that the issue was with the ballast and that they could not fix it.”
NHTSA complaint #10785785, filed 2015-10, 75,000 miles“I took my 2011 Grand Cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so I asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so I got that done too. 3 weeks later, I get on my car, I put the ignition to on and the wipers went on, I tried to turn them off and I couldn't. …”
NHTSA complaint #10876552, filed 2016-06, 67,855 miles“We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.”
NHTSA complaint #10788310, filed 2015-11, 104,000 miles“I have had my Jeep worked on twice to fix the tipm at billy craft chrysler Jeep. In august they advised they were doing a temporary fix. On december 16, 2014 they indicated that they completed recall p54 and input this into the system as complete - my vehicle has now started having the same problems. In addition when the temporary fix was done in august this caused the automatic high beam sensor to stop working - billy craft states this is a coincidence and unrelated. …”
NHTSA complaint #10693782, filed 2015-03, 61,218 milesRelated service bulletins
- 10240958Jun 8, 2023Headlamp without ballast,if ballast needed order part number : 68086783a$
- 10221067Dec 15, 2014MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if…
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 16 | 6% |
| 2023 | 8 | 2% |
| 2022 | 1 | 0% |
| 2021 | 42 | 10% |
| 2020 | 2 | 1% |
| 2019 | 12 | 3% |
| 2018 | 22 | 3% |
| 2017 | 14 | 4% |
| 2016 | 10 | 3% |
| 2015 | 19 | 1% |
| 2014 | 54 | 2% |
| 2013 | 23 | 3% |
| 2012 | 34 | 2% |
| 2011 | 37 | 2% |
| 2010 | 1 | 1% |
| 2009 | 3 | 2% |
| 2008 | 17 | 2% |
| 2007 | 23 | 2% |
| 2006 | 64 | 5% |
| 2005 | 60 | 3% |
| 2004 | 27 | 2% |
| 2003 | 15 | 2% |
| 2002 | 19 | 1% |
| 2001 | 26 | 3% |
| 2000 | 72 | 5% |
| 1999 | 35 | 2% |
| 1998 | 15 | 1% |
| 1997 | 14 | 1% |
| 1996 | 14 | 2% |
| 1995 | 6 | 1% |
| 1994 | 8 | 1% |
| 1993 | 7 | 1% |
| 1989 | 1 | 20% |
Other parts of the 2011 Jeep Grand Cherokee
780 complaintsEngine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsSteering
86 complaintsAir bags
60 complaintsBody and structure
43 complaintsSuspension
37 complaintsVehicle speed control
37 complaintsVisibility (wipers, defrost, mirrors)
35 complaints
← All problems reported for the 2011 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology