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Exterior lightingPart report

2004 Jeep Grand Cherokee Exterior lighting Problems

Complaints
27about this part
Share
2%of 1,295 total for the year
Median mileage
106,072miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 27 complaints about the exterior lighting of the 2004 Jeep Grand Cherokee, 2% of the 1,295 complaints for this model year. Where a mileage was given, the median is 106,072 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The break tail lamp shots out and had to replace the unit twice this year and the was wiring shots to the break light and it cost me $1500 for the break light wiring shot and the tail light assemble. I have had this problem for 3 yrs consecutive and I think it is a safety issue since it is the breaks lighting and their has been multiple complaints about the same issue for this vehicle on line. I think that chrysler should recall all this vehicles and rewire them for free since it is a safety fitcher. …”

NHTSA complaint #11054913, filed 2017-12, 91,789 miles

“I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless I turn the interior dimmer light switch to the off position, the lights stay on. When this is done, I cannot see the displays (I.e., speed, etc.). The stereo system will play and the cd player works; however, I cannot see the display at all --- channels, track #s, etc. All of these issues, except the stereo system, create driving hazards.”

NHTSA complaint #10806814, filed 2015-11, 75,000 miles

“I was on my way home from work at 1145pm when out of no wear the headlights went out ? The turning signals worked but headlights went out and wouldnt come back on, this has happened a few other times but when I had the autoshop look at it they couldn't find a issue? Tonight when the headlights shut off I couldnt see anything causing me to go into the ditch and back on the road causing damages to front bumper ,radiator, undercarriage!!! This is a dangerous issue and when I talked to other Jeep owners they have the same issues !!! My jeeps been in texas , iowa , new york, florda .... …”

NHTSA complaint #11271546, filed 2019-10, 121,989 miles

“I brought my 2004 Jeep Grand Cherokee june 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, I had to repair the black wire again due to moisture setting in the tape and wires, I read on the internet chrysler should have never put the black or yellow where's in the door, because they bend and break. …”

NHTSA complaint #10643309, filed 2014-10, 141,000 miles

“I have replaced the rear passenger tail light multiple times. The light will not illuminate with a new bulb. The rear passenger window regulator has become ungrounded multiple times. There is no power on the passenger side of the car. I have spoken to multiple Jeep owners with models of the same make and model and they have had the same issue of sorts. I had contacted Jeep as well, only to be told the vehicle is old. I purchased the car 9/2007 and within one months time the regulator died and was repaired. The vehicle was 3 years old. …”

NHTSA complaint #10576891, filed 2014-04, 60,345 miles

Exterior lighting: other model years

YearComplaintsShare of year
202511%
2024166%
202382%
202210%
20214210%
202021%
2019123%
2018223%
2017144%
2016103%
2015191%
2014542%
2013233%
2012342%
2011372%
201011%
200932%
2008172%
2007232%
2006645%
2005603%
2004272%
2003152%
2002191%
2001263%
2000725%
1999352%
1998151%
1997141%
1996142%
199561%
199481%
199371%
1989120%

Other parts of the 2004 Jeep Grand Cherokee

Air bags
326 complaints
Visibility (wipers, defrost, mirrors)
214 complaints
Brakes
159 complaints
Seats
149 complaints
Electrical system
144 complaints
Vehicle speed control
77 complaints
Steering
73 complaints
Engine cooling
55 complaints
Transmission and drivetrain
54 complaints
Fuel system
44 complaints
Other or unknown
36 complaints
Body and structure
36 complaints

← All problems reported for the 2004 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology