2021 Jeep Grand Cherokee Exterior lighting Problems
- Complaints
- 42about this part
- Share
- 10%of 410 total for the year
- Median mileage
- 19,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 42 complaints about the exterior lighting of the 2021 Jeep Grand Cherokee, 10% of the 410 complaints for this model year. Where a mileage was given, the median is 19,000 miles. 1 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive. 3) Cannot figure out how to get high beams to automatically turn off when oncoming vehicle is approaching.”
NHTSA complaint #11508218, filed 2023-02“My low beam headlight has blown for the second time now since owning the car. THIS IS NOT NORMAL!!! There clearly must be some electrical issue and I’m past the warranty. Headlights don’t blow like that. I’ve owned cars for over 6 years and never had a headlight blow.”
NHTSA complaint #11608251, filed 2024-08“Hi, I wish to submit a compliant as Jeep have still not issued a remedy for my 2021 vehicle. This is a new expensive vehicle that I'm unfortable driving my young children in so I'm suprised and dissapointed it is taking Jeep so long to resolve.”
NHTSA complaint #11507061, filed 2023-02“On Feb 14th 2023 I hit a deer. Got out of my jeep to check damage. Had a broken headlamp overall seemed OK & repairable. Got back in the jeep & continued driving. When I got home & parked in my garage I noticed an odd smell. Looked at the jeep noticed a small fire. Backed the jeep out of the garage & called the fire department. By the time the fire department arrived the entire front of the jeep was on fire. My jeep ended up being a total loss. What is going on with the lights that they would catch fire?”
NHTSA complaint #11509960, filed 2023-03“Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. …”
NHTSA complaint #11716392, filed 2026-02Related recalls
- 22V544000Jul 28, 2022Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may…Covers: Jeep Grand Cherokee 2021, Grand Cherokee 4XE 2022
- 21V950000Dec 9, 2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update…Covers: Jeep Grand Cherokee 2021
- 21V797000Oct 14, 2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set…Covers: Jeep Grand Cherokee 2021
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 16 | 6% |
| 2023 | 8 | 2% |
| 2022 | 1 | 0% |
| 2021 | 42 | 10% |
| 2020 | 2 | 1% |
| 2019 | 12 | 3% |
| 2018 | 22 | 3% |
| 2017 | 14 | 4% |
| 2016 | 10 | 3% |
| 2015 | 19 | 1% |
| 2014 | 54 | 2% |
| 2013 | 23 | 3% |
| 2012 | 34 | 2% |
| 2011 | 37 | 2% |
| 2010 | 1 | 1% |
| 2009 | 3 | 2% |
| 2008 | 17 | 2% |
| 2007 | 23 | 2% |
| 2006 | 64 | 5% |
| 2005 | 60 | 3% |
| 2004 | 27 | 2% |
| 2003 | 15 | 2% |
| 2002 | 19 | 1% |
| 2001 | 26 | 3% |
| 2000 | 72 | 5% |
| 1999 | 35 | 2% |
| 1998 | 15 | 1% |
| 1997 | 14 | 1% |
| 1996 | 14 | 2% |
| 1995 | 6 | 1% |
| 1994 | 8 | 1% |
| 1993 | 7 | 1% |
| 1989 | 1 | 20% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaintsVehicle speed control
17 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology