2021 Jeep Grand Cherokee Steering Problems
- Complaints
- 102about this part
- Share
- 25%of 410 total for the year
- Median mileage
- 19,146miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 102 complaints about the steering of the 2021 Jeep Grand Cherokee, 25% of the 410 complaints for this model year. Where a mileage was given, the median is 19,146 miles. 6 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I shift the transfer case in to neutral, for towing behind my rv, and then put the transfer case back in to gear so I can drive the Jeep the power steering is inoperable for 20-30 minutes. If I had an emergency the Jeep would not be able to be driven for that time period. The local Jeep dealer can not find any codes indicating a problem. I have since test driven other 2021 Jeep grand cherokees and found the same problem”
NHTSA complaint #11405576, filed 2021-03, 1,535 miles“I was driving my new Grand Cherokee with 121 miles on the odometer. As I was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped. I immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left. The rest of the electronics worked but the the vehicle locked in park it could not be moved. …”
NHTSA complaint #11413752, filed 2021-04, 121 miles“As I was driving vehicle steering got really hard and all lights come up on the dash, pulled over and turn engine off wait for a while and turned back on, problem didn't solve, I contacted the Dealer before and they say there is no recall for these issue on these vehicle, it is very Danger and scary to be driving and not knowing if is safe or not.”
NHTSA complaint #11564011, filed 2024-01“There is an open recall and a remedy was released about 2 weeks ago. I have attempted to get this fixed but the dealership stated the manufacturer will only allow each dealership to order two parts at a time. There is an extensive waitlist resulting in the issue to continue without fixing it in a timely manner and continuing to put mine and my family’s lives at risk as well as other motorists.”
NHTSA complaint #11581969, filed 2024-04“EPS steering warning light activated. My VIN is not subject to NHTSA recall 23V-352, but that recall applies to Jeep Grand Cherokees built between 1/27/21 and 4/4/23, and mine was built 9/2021, so I'm not sure why it doesn't show a recall for my VIN.. This warning light seems related to that recall, and there might be many owners not being subject to the recall that should be.”
NHTSA complaint #11543625, filed 2023-09Related recalls
- 23V352000May 18, 2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering…Covers: Jeep Grand Cherokee 2021, 2023, Grand Cherokee 4XE 2022
Related service bulletins
- 11036280Aug 14, 2026Steering Dragging While Recreational Flat Towing Behind RV.
- 11032992May 18, 2026After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set
- 11032857May 14, 2026Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or…
- 11027739Jan 16, 2026The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- 11027241Dec 22, 2025Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- 11026590Dec 5, 2025Module - steering control
- 11026589Dec 5, 2025Module - steering control
- 11025735Nov 18, 2025Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
- 11024323Oct 9, 2025Module - steering control & column
- 11023073Sep 2, 2025Shaft - steering column intermediate
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 8 | 3% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaintsVehicle speed control
17 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology