2002 Jeep Grand Cherokee Steering Problems
- Complaints
- 41about this part
- Share
- 3%of 1,476 total for the year
- Median mileage
- 58,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 41 complaints about the steering of the 2002 Jeep Grand Cherokee, 3% of the 1,476 complaints for this model year. Where a mileage was given, the median is 58,500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“A few instances have occurred where I will be driving and the vehicle engine will immediately shut off as the vehicle is in motion. The electrical components (radio, headlights, dashboard, etc) still function but all gauges stop working. I then have to pull over, put the vehicle in park, and then restart the vehicle. It will then start up right away. On a couple of occasions, the vehicle engine has started back up on its own without me doing anything and drives fine after that. …”
NHTSA complaint #11196696, filed 2019-04, 210,000 miles“Ever since I have owned the 2002 Grand Cherokee vehicle there are times when the steering becomes difficult when approaching a corner and turning the wheel.. It does not happen all the time. The steering pump was replaced several tears ago but the problem continues sporadically after the replacement it is now happening more frequently this is a accident waiting to happen I just wish I would have reported this sooner”
NHTSA complaint #10763810, filed 2015-09, 25,000 miles“When I am going slow and taking a turn I lose my power steering while I'm taking the turn. It happens quite a bit but then it goes away after I make the turn”
NHTSA complaint #11047916, filed 2017-11, 13,000 miles“The steering started to make a grinding noise and became difficult to drive. Took right away to dealer and was told a part in the steering came apart and messed up the steering and power pump. Was not safe to drive. Still in garage and will cost 1340$ to fix. This is dangerous and I am glad I was only doing 35 at the time. How many others has this happened to. What if I was going faster or even on the interstate? Would not have been able to control the Jeep. This needs to be investigated.”
NHTSA complaint #10596335, filed 2014-06, 93,000 miles“I noticed power steering fluid leaking from my car. The pump was replaced and fluid continues to leak. When I had my mechanic ask chrysler about it, the rep said that there is a defect in the actual hose which causes fluid to leak. In my opinion if chrysler knows about this, and a possible loss of fluid while driving, why don't they fix it.”
NHTSA complaint #10147853, filed 2006-01, 74,900 milesSteering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 8 | 3% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsSeats
91 complaintsElectrical system
85 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsVehicle speed control
38 complaintsOther or unknown
35 complaintsEngine
26 complaintsEquipment
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology