2021 Jeep Grand Cherokee Back-over prevention (rear camera) Problems
- Complaints
- 5about this part
- Share
- 1%of 410 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the back-over prevention of the 2021 Jeep Grand Cherokee, 1% of the 410 complaints for this model year. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors”
NHTSA complaint #11549988, filed 2023-10“The automatic braking system/parking collision system on our vehicle regularly causes it to slam on the brakes when the vehicle is in reverse, despite there not being any objects anywhere close to the vehicle. We have had this occur when we are trying to get out of oncoming traffic into a parking space, move out of the way of oncoming traffic into a driveway or parking garage, and when trying to back the car out of oncoming traffic to avoid a collision. This problem has been inspected by, and reproduced by, the dealer (Dishman Jeep in Spokane, WA). …”
NHTSA complaint #11448090, filed 2022-01“Ongoing software issues. The gauge cluster screen continues to glitch. Turning bright green or red/green vertical lines. RPM and MPH are still visibility but you lose all other functionality. Navigation on gauge cluster screen will get stuck in a loop, or flat out will not work/load. A few occasions have said the option is not available. Main console screen/system will randomly turn off and restart while driving. Bluetooth won’t hold a steady connection, kicks off randomly. Also, connection will create a clicking noise at times. …”
NHTSA complaint #11437328, filed 2021-10“The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V544000 (Exterior Lighting), 23V413000 (Suspension) and 23V577000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.”
NHTSA complaint #11543919, filed 2023-09Related recalls
- 24V436000Jun 13, 2024Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler…Covers: Jeep Grand Cherokee 2021–2023, Chrysler Pacifica 2021–2023, Dodge Durango 2021–2022 +8 more
- 23V577000Aug 14, 2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer…Covers: Jeep Grand Cherokee 2021–2023, Grand Wagoneer 2022–2024, Wagoneer 2022–2024
- 21V729000Sep 21, 2021Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As…Covers: Jeep Grand Cherokee 2021
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 3% |
| 2024 | 4 | 2% |
| 2023 | 12 | 3% |
| 2022 | 11 | 4% |
| 2021 | 5 | 1% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 14 | 2% |
| 2017 | 4 | 1% |
| 2015 | 5 | 0% |
| 2014 | 4 | 0% |
| 2012 | 1 | 0% |
| 2010 | 1 | 1% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology