2018 Jeep Grand Cherokee Back-over prevention (rear camera) Problems
- Complaints
- 14about this part
- Share
- 2%of 855 total for the year
- Median mileage
- 69,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the back-over prevention of the 2018 Jeep Grand Cherokee, 2% of the 855 complaints for this model year. Where a mileage was given, the median is 69,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The radio randomly changes every 5 seconds, the beeping will drive a person insane, blutooth will hang up or not allow me to answer or call out. The seat warmers turn on randomly as well and i’m unable to lower the temp or turn them off. A/C in the winter and heat the summer. auto start doesn’t work cuz vehicle shuts itself off after 30s - 1 min and navigation is useless cuz of this electrical gremlin. How long before it accelerates by itself or cuts the engine while I’m on the freeway. Safety HAZARD”
NHTSA complaint #11628953, filed 2024-12“I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely delaminated and sometimes works and sometimes doesn’t. …”
NHTSA complaint #11609997, filed 2024-08“8.4 inch screen in jeep is ghost touching buttons switching from different settings automatically. Screen will turn on and off different features automatically to include back up camera, climate control, radio and Bluetooth. This is a safety concern because it requires me to constantly turn on and off settings that it is automatically switching between. I have yet to take the vehicle into a dealer but have talked to the dealer and jeep customer service and they are aware of the issue due to its frequency. …”
NHTSA complaint #11473052, filed 2022-07“For my 2018 Jeep Grand Cherokee: the UConnect touchscreen which controls everything from the parking assist functions to navigation to climate is delaminating. As a result of the delaminating screen, the screen will malfunction while driving the vehicle causing it 1) become permanently stuck on the rear back up camera/parking assist mode or 2) override driver selections and prompt the driver to select/deselect other functions unrelated to driving causing dangerous distractions and impacting our ability to use the car and system safely.”
NHTSA complaint #11499025, filed 2022-12“Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.”
NHTSA complaint #11669662, filed 2025-06Related service bulletins
- 10243131Aug 1, 2023CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- 10247967Feb 28, 2023Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
- 10234440Feb 28, 2023Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
- 10221446Jun 28, 2022Panasonic VP4R Wi-Fi New Enrollment Pause
- 10220806Mar 17, 2022Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When…
- 10222974Jan 8, 2022UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following…
- 10218549Aug 3, 2021Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 3% |
| 2024 | 4 | 2% |
| 2023 | 12 | 3% |
| 2022 | 11 | 4% |
| 2021 | 5 | 1% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 14 | 2% |
| 2017 | 4 | 1% |
| 2015 | 5 | 0% |
| 2014 | 4 | 0% |
| 2012 | 1 | 0% |
| 2010 | 1 | 1% |
Other parts of the 2018 Jeep Grand Cherokee
339 complaintsOther or unknown
271 complaintsEngine
125 complaintsTransmission and drivetrain
75 complaintsFuel system
63 complaintsBrakes
62 complaintsSeats
43 complaintsVehicle speed control
38 complaintsAir bags
24 complaintsExterior lighting
22 complaintsEngine cooling
17 complaintsForward collision avoidance
17 complaints
← All problems reported for the 2018 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology