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Back-over prevention (rear camera)Part report

2017 Jeep Grand Cherokee Back-over prevention (rear camera) Problems

Complaints
4about this part
Share
1%of 364 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the back-over prevention of the 2017 Jeep Grand Cherokee, 1% of the 364 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The rear parking assist break does not turn off, yes it is available for inspection. I had an emergency, I could not reverse out of my parking spot because the emergency break would automatically stop my vehicle, it was sensing there was something behind it. The problem has been confirmed by dealer stated it is an internal failure with the factory radio. It has not been inspected by the manufacturer, they say, it's out of warranty so they are not responsible even though this was a defect since the beginning. …”

NHTSA complaint #11518862, filed 2023-04

“Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. …”

NHTSA complaint #11583654, filed 2024-04

“The component is known to fail on jeep forums weather it fails completely or was not installed properly and may loose its functionality. The event is when towing a trailer and reversing the car will see the trailer as an obstruction and will engage the brakes. The car is alleged to have an automatic system that when towing is supposed to turn the parking assist sensors off to prevent the event occuring. …”

NHTSA complaint #11585567, filed 2024-04

“Transmission failed. Stuck in drive while on busy road, could not put vehicle in park or neutral and could not turn vehicle off. Drove very slowly to dealership because no one would tow without being able to turn it off and stuck in drive. Dealership did diagnostic and decided transmission needed replaced. Safety of other drivers were put at risk because car could not be taken out of drive and could not be shut off. No warning lamps, no messages prior to failure. Message came on to place vehicle in park to reset after trouble started but nothing worked at that time. …”

NHTSA complaint #11638957, filed 2025-01

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202523%
202442%
2023123%
2022114%
202151%
202083%
2019113%
2018142%
201741%
201550%
201440%
201210%
201011%

Other parts of the 2017 Jeep Grand Cherokee

Engine
102 complaints
Transmission and drivetrain
88 complaints
Electrical system
87 complaints
Other or unknown
77 complaints
Fuel system
33 complaints
Brakes
29 complaints
Vehicle speed control
21 complaints
Seats
20 complaints
Steering
18 complaints
Air bags
15 complaints
Exterior lighting
14 complaints
Electronic stability control
10 complaints

← All problems reported for the 2017 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology