2018 Jeep Grand Cherokee Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 16about this part
- Share
- 2%of 855 total for the year
- Median mileage
- 25,638miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the visibility of the 2018 Jeep Grand Cherokee, 2% of the 855 complaints for this model year. Where a mileage was given, the median is 25,638 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the highway around 5:30am. Clear traffic and no large truck in front. Speed around 65 MPH and my sunroof failed by shattering for an unknown reason and glass fell from top to the floor. Have minor cut and the glass. Traveling on freeway.”
NHTSA complaint #11092676, filed 2018-05, 10 miles“My 2018 Jeep Grand Cherokee has hundreds of tiny pot mark like marks that appear in between the windshield glass. Very noticeable when the sun is low in the sky. I have never experienced this with any other of my numerous vehicles.”
NHTSA complaint #11287163, filed 2019-12, 100 miles“On january 25, 2018 I wrote a letter to my local dealer (anchorage chrysler center) asking for their help in working with Jeep chrysler to find a solution to the front windshield wipers of my brand new 2018 Jeep Grand Cherokee summit freezing to the windshield while operating the vehicle on city streets with full defrost while operating in frigid cold temperatures. Along with the letter I included a few photos that showed the problem, though they hardly did it justice. …”
NHTSA complaint #11083537, filed 2018-04, 3,000 miles“About 47 degrees fahrenheit outside drove for about 30 minutes with interior temp set to 72 degrees down a highway. Windows started fogging up so turned on the defrost. Heard a crack and window cracked down middle of windshield about 10' spread to above the mirror and turned toward driver side window. Later skipped about 2 inches and started again. By 2 hours later crack spread to top of windshield and almost to end of driver's side.”
NHTSA complaint #11395087, filed 2021-02, 31,275 miles“Backup camera display is full brightness at night and not dimmable. Effect of flash brightness when placing vehicle into reverse causes temporary light blindness as well as reduces external visibility such that mirrors and visual observation are impaired significantly. It is necessary to manually cover the screen with a shield as the screen off button will also not turn off the backup camera displayed. Occurs every time vehicle is placed in reverse. This issue occurs at night.”
NHTSA complaint #11127990, filed 2018-09, 130 milesRelated service bulletins
- 10220806Mar 17, 2022Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When…
- 10218549Aug 3, 2021Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 2% |
| 2023 | 8 | 2% |
| 2022 | 5 | 2% |
| 2021 | 8 | 2% |
| 2020 | 5 | 2% |
| 2019 | 5 | 1% |
| 2018 | 16 | 2% |
| 2017 | 5 | 1% |
| 2016 | 4 | 1% |
| 2015 | 16 | 1% |
| 2014 | 49 | 2% |
| 2013 | 15 | 2% |
| 2012 | 32 | 2% |
| 2011 | 35 | 2% |
| 2010 | 4 | 3% |
| 2009 | 1 | 1% |
| 2008 | 28 | 4% |
| 2007 | 19 | 2% |
| 2006 | 10 | 1% |
| 2005 | 25 | 1% |
| 2004 | 214 | 17% |
| 2003 | 170 | 22% |
| 2002 | 326 | 22% |
| 2001 | 245 | 28% |
| 2000 | 124 | 9% |
| 1999 | 165 | 10% |
| 1998 | 28 | 3% |
| 1997 | 29 | 3% |
| 1996 | 15 | 2% |
| 1995 | 29 | 4% |
| 1994 | 11 | 2% |
| 1993 | 17 | 3% |
Other parts of the 2018 Jeep Grand Cherokee
339 complaintsOther or unknown
271 complaintsEngine
125 complaintsTransmission and drivetrain
75 complaintsFuel system
63 complaintsBrakes
62 complaintsSeats
43 complaintsVehicle speed control
38 complaintsAir bags
24 complaintsExterior lighting
22 complaintsEngine cooling
17 complaintsForward collision avoidance
17 complaints
← All problems reported for the 2018 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology