2020 Mercedes-Benz CLA250 Electrical system Problems
- Complaints
- 5about this part
- Share
- 25%of 20 total for the year
- Median mileage
- 15,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the electrical system of the 2020 Mercedes-Benz CLA250, 25% of the 20 complaints for this model year. Where a mileage was given, the median is 15,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still doesn’t work .”
NHTSA complaint #11686937, filed 2025-09“Rear camera works, but the hatch will not close making it difficult to open and close the trunk. I have seen many vehicles in this Family Class with the rear camera in the same condition which leads me to believe that it's not a maintenance issue.”
NHTSA complaint #11633985, filed 2025-01Related recalls
- 21V354000May 14, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class…Covers: Mercedes-Benz CLA250 2020–2021, A 220 2019–2021, GLE 450 2020–2021 +29 more
- 20V089000Feb 14, 2020Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450…Covers: Mercedes-Benz CLA250 2020, GLE 450 2020–2021, GLE 350 2020–2021 +7 more
Related service bulletins
- 11038174Sep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11037210Aug 29, 2026Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑…
- 11036511Aug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11036142Aug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11035217Jul 24, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243…
- 11035120Jul 17, 2026Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping…
- 11034888Jul 8, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11034506Jul 2, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243…
- 11033855Jun 12, 2026Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 17% |
| 2020 | 5 | 25% |
| 2019 | 2 | 9% |
| 2018 | 10 | 24% |
| 2017 | 7 | 25% |
| 2016 | 9 | 13% |
| 2015 | 6 | 10% |
| 2014 | 44 | 25% |
| 2013 | 1 | 11% |
| 2012 | 2 | 29% |
Other parts of the 2020 Mercedes-Benz CLA250
4 complaintsEngine
4 complaintsOther or unknown
4 complaintsFuel system
3 complaintsBrakes
2 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology