2020 Mercedes-Benz CLA250 Forward collision avoidance Problems
- Complaints
- 1about this part
- Share
- 5%of 20 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the forward collision avoidance of the 2020 Mercedes-Benz CLA250, 5% of the 20 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The system that appeared to malfunction is the front airbags sensors. I drove past an accident on the freeway the left by some rocks/debris in the road. I steered away from the rocks avoiding my tires, however, both of my front airbags deploy as if i collided with something. This has completely disabled my vehicle on the freeway, and shattered my windshield. I had the car towed to a repair shop for further diagnostic, and they confirmed there is no front end impact or collision on my vehicle. There is minor undercarriage scrapping, but it isn't near the airbag sensor. …”
NHTSA complaint #11496424, filed 2022-12Related service bulletins
- 11018204May 2, 2025Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
- 11013996Feb 3, 2025Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
- 11005334Jul 15, 2024Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
Forward collision avoidance: other model years
Other parts of the 2020 Mercedes-Benz CLA250
5 complaintsBack-over prevention (rear camera)
4 complaintsEngine
4 complaintsOther or unknown
4 complaintsFuel system
3 complaintsBrakes
2 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology