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EnginePart report

2020 Mercedes-Benz CLA250 Engine Problems

Complaints
4about this part
Share
20%of 20 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the engine of the 2020 Mercedes-Benz CLA250, 20% of the 20 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My vehicle's cylinder head needs to be replaced due to a leak in the valve seat. It is available for inspection upon request. My safety and the safety of others were at risk because the engine of the vehicle could of failed at anytime while the vehicle was in use. This could have lead to an accident. The problem has been confirmed by the dealer and the dealer is recommending I replace the cylinder head. The dealer's service center had a certified technician perform a diagnostic test on my vehicle. There were no warnings, messages, or symptoms prior to the check engine light coming on. …”

NHTSA complaint #11534307, filed 2023-07

“Engine was failed prior to purchase, it is available for inspection. Engine jerks while driving. Dealer changed engine and problem got worse. Vehicle was inspected at Mercedes Benz Manhattan. Engine light keeps coming on and engine oil raises above normal level and warning light comes on and dealer says its normal.”

NHTSA complaint #11614748, filed 2024-09

“Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway. The vehicle also would stall after the check engine light flashed several times. The vehicle would need to be turned off and turned back on to accelerate correctly and not stall. This has not been inspected by the dealer yet, a service appointment has been made. …”

NHTSA complaint #11500957, filed 2023-01

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2023117%
2021114%
2020420%
2019417%
2018615%
2017414%
20161522%
20151423%
20146637%
2013111%
2012343%

Other parts of the 2020 Mercedes-Benz CLA250

Electrical system
5 complaints
Back-over prevention (rear camera)
4 complaints
Other or unknown
4 complaints
Fuel system
3 complaints
Brakes
2 complaints
Steering
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Air bags
1 complaints
Equipment
1 complaints
Exterior lighting
1 complaints
Forward collision avoidance
1 complaints
Suspension
1 complaints

← All problems reported for the 2020 Mercedes-Benz CLA250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology