2020 Mercedes-Benz CLA250 Suspension Problems
- Complaints
- 1about this part
- Share
- 5%of 20 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the suspension of the 2020 Mercedes-Benz CLA250, 5% of the 20 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On 4/27 I was driving home on the freeway and there were little to no cars around me. There were no large trucks or debris coming from above me and there was no harsh weather. I heard a loud pop when i was driving and I pulled over and my whole sunroof shattered. The sunroof also has not been opened that day. The problem won’t be suspension is that when going over rough roads or bumps, my car squeaks. As for the steering, when I drive above 50 MPH and I brake, the car shakes. I’ve already taken it to two car shops to get it fixed and it problem persists.”
NHTSA complaint #11519496, filed 2023-04Related service bulletins
- 11032789May 16, 2026Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
- 11029964Mar 10, 2026Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
- 11012803Jan 9, 2025Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
Suspension: other model years
Other parts of the 2020 Mercedes-Benz CLA250
5 complaintsBack-over prevention (rear camera)
4 complaintsEngine
4 complaintsOther or unknown
4 complaintsFuel system
3 complaintsBrakes
2 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaints
← All problems reported for the 2020 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology