2020 Mercedes-Benz CLA250 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 2about this part
- Share
- 10%of 20 total for the year
- Median mileage
- 16,868miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the visibility of the 2020 Mercedes-Benz CLA250, 10% of the 20 complaints for this model year. Where a mileage was given, the median is 16,868 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared a XENTRY document regarding this problem on 4/25/23. Copies of the XENTRY report and my repair receipt are attached.”
NHTSA complaint #11720510, filed 2026-02“The contact owns a 2020 Mercedes-Benz CLA250C. The contact stated while driving approximately 75 MPH, he heard an explosion and saw that the panoramic sunroof had shattered. The contact stated no warning light was illuminated. The contact was injured by the glass with small cuts on arms and hands. The contact did not seek medical attention. The contact took the vehicle to a local dealer, where it was diagnosed with needing the sunroof to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,868.”
NHTSA complaint #11454912, filed 2022-03, 16,868 milesRelated service bulletins
- 11032875May 19, 2026Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is…
- 11027751Jan 16, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there…
- 11027682Jan 15, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps…
- 11027566Jan 7, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps…
- 11017217Apr 21, 2025Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead…
- 11014255Feb 12, 2025Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI…
- 11012789Jan 9, 2025Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 11007796Sep 11, 2024Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2020 Mercedes-Benz CLA250
5 complaintsBack-over prevention (rear camera)
4 complaintsEngine
4 complaintsOther or unknown
4 complaintsFuel system
3 complaintsBrakes
2 complaintsSteering
2 complaintsAir bags
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology