2004 Nissan Murano Suspension Problems
- Complaints
- 15about this part
- Share
- 2%of 678 total for the year
- Median mileage
- 113,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the suspension of the 2004 Nissan Murano, 2% of the 678 complaints for this model year. Where a mileage was given, the median is 113,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I contacted Nissan on 12/20/17 after I drove my 2004 Nissan Murano (purchased 8/18) and I heard a loud clunk as my son and I were on a college tour. I drove the car to my mechanic and when I showed him the problem, he wondered how I was able to drive the car when the back wheels were toed inward. He put it on the lift and told me that the sub frame was disintegrated. The car only has 124,000 miles on it. I contacted Nissan and they had me take the car to a Nissan dealership to have them diagnose it. …”
NHTSA complaint #11064938, filed 2018-01, 124,000 miles“I bought the 2004 Murano in december of 2013. From day one problems with shaking while driving. It has been in the shop 12 times since then. It had transmission failure twice now. First time they found metal debris in there. The second time was just over the warranty from first time by a few hundred miles! Right after that the right back brake caliper was binding so that was replaced. So far they have put on new tires, a few weeks after that they balanced them thinking that was the problem. …”
NHTSA complaint #10676137, filed 2015-01, 95,393 miles“The rear chassis severely rusted through causing the rear lower control arm to break off causing the wheel to severely sit at an off-angle. Rendering the car inoperable and cannot be driven for fear of tires flying off. Purchased at $6000 w/84,000 mile car now has only 113,000 miles.the car body and the interior is in excellent condition. Son rarely used the car while at college as he lived on campus. Now he has no car as the car is dangerous and inoperable. Seen a large number of rusted complaints online regarding Nissan and it needs to be recalled and fixed. He had the car only 3 yrs.”
NHTSA complaint #11377148, filed 2020-11, 113,000 miles“2004 Nissan Murano- replaced left front wheel bearing hub assembly at 64,000 miles I feel that is premature!! Also having problems with seat moving/rocking!! Scary!!!”
NHTSA complaint #10312188, filed 2010-02, 64,000 miles“My wife was leaving the house I was in the driveway when she left . I noticed the right rear tire was toe out thought it was just me . When she returned it was toe out on right side and toe in on left side. Pulled right rear tire off upon further examination found the sub frame to be rotted thru at the latteral arms. …”
NHTSA complaint #11329912, filed 2020-06Related service bulletins
- 10206391Dec 7, 2021STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10188377Feb 12, 2021STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10170198Dec 4, 2020This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small…
- 10152509Nov 12, 2018NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
- 10192678Nov 16, 2015IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not…
- 10192216Jul 23, 2013SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item…
- 10192145Mar 19, 2013SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2021 | 1 | 6% |
| 2020 | 9 | 19% |
| 2019 | 1 | 2% |
| 2018 | 1 | 1% |
| 2016 | 3 | 3% |
| 2015 | 2 | 1% |
| 2014 | 1 | 1% |
| 2012 | 5 | 4% |
| 2011 | 10 | 7% |
| 2010 | 15 | 8% |
| 2009 | 15 | 2% |
| 2007 | 94 | 14% |
| 2006 | 30 | 4% |
| 2005 | 16 | 2% |
| 2004 | 15 | 2% |
| 2003 | 17 | 2% |
Other parts of the 2004 Nissan Murano
143 complaintsVisibility (wipers, defrost, mirrors)
133 complaintsElectrical system
110 complaintsSeats
94 complaintsLatches, locks and linkages
48 complaintsEngine
44 complaintsEngine cooling
38 complaintsFuel system
35 complaintsVehicle speed control
35 complaintsOther or unknown
29 complaintsBody and structure
29 complaintsSteering
26 complaints
← All problems reported for the 2004 Nissan Murano
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology