Recall 14V617000: 2006–2014 Ford E-350 and 1 other model
- Report received
- Oct 3, 2014
- Manufacturer
- New England Wheels
- Potentially affected
- 286vehicles
- Model years
- 2006–2014
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Possible consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2006 Ford E-25012 complaints
- 2007 Ford E-2506 complaints
- 2008 Ford E-2506 complaints
- 2009 Ford E-2502 complaints
- 2010 Ford E-2509 complaints
- 2011 Ford E-2506 complaints
- 2012 Ford E-2508 complaints
- 2013 Ford E-25011 complaints
- 2014 Ford E-2507 complaints
- 2006 Ford E-35053 complaints
- 2007 Ford E-35018 complaints
- 2008 Ford E-35039 complaints
- 2009 Ford E-35010 complaints
- 2010 Ford E-35017 complaints
- 2011 Ford E-35019 complaints
- 2012 Ford E-35016 complaints
- 2013 Ford E-35013 complaints
- 2014 Ford E-35017 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.