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Back-over prevention (rear camera)Part report

2020 Subaru Outback Back-over prevention (rear camera) Problems

Complaints
10about this part
Share
1%of 902 total for the year
Median mileage
37,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the back-over prevention of the 2020 Subaru Outback, 1% of the 902 complaints for this model year. Where a mileage was given, the median is 37,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I'm curious to know if anyone else has had the problem that I've been having with my car. The car's ccm would occasionally freeze; say apple carplay is unavailable and restart; the ccm would go blank, but still backlit; or just freeze attempt to restart, but not turn back on rendering items in the car useless, like voice control and just everything!! Subaru claims that there's nothing wrong and I just have a grievance. I'm not sure how that's the case, when there's video evidence. …”

NHTSA complaint #11407736, filed 2021-04

“In the last month, twice within 30 seconds of starting the car, the head unit has done a complete reboot, which meant that I had no rear-view camera as I was backing out of a parking space. Since the car was already in motion, it was very distracting as it took about a minute for the unit to reboot. This seems to indicate that there is an electrical problem with the car as many others have noted. Many of the car's controls (such as climate control) are soft buttons displayed on the head unit and cannot be adjusted otherwise. …”

NHTSA complaint #11420866, filed 2021-06

“That main concern I have is the windshield. My windshield has been replaced once already and it seems no matter what speed or road we are traveling if anything hits the windshield it cracks. I am not talking a chip or little crack either I am talking tiny rock 45 mph crack halfway through the entire windshield. It can’t be that safe of safety glass if a pea gravel smashes it at 45mph. First time it happened we were traveling through a blizzard at 30 mph rock crack the entire windshield….. the Subaru windshield is super expensive and can only be put in at specific places.”

NHTSA complaint #11462875, filed 2022-04

“The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on a separate occasion, while reversing, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. …”

NHTSA complaint #11662773, filed 2025-05, 61,000 miles

“The contact owns a 2020 Subaru Outback. The contact stated that while driving in reverse the vehicle crashed into a metal dumpster causing severe damage to the rear end of the vehicle. During the incident, the audible backover prevention alert indicating that the vehicle was nearing an object did not activate causing the vehicle to be driven into the dumpster. During the incident, the front passenger sustained neck and back injuries that later required medical treatment. No police report was taken and the vehicle was driven from the scene. The cause of the failure was not determined. …”

NHTSA complaint #11497048, filed 2022-12, 13,000 miles

Related recalls

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202556%
202433%
202210%
202141%
2020101%
201991%
2018192%
201740%
201630%
201551%
201310%

Other parts of the 2020 Subaru Outback

Visibility (wipers, defrost, mirrors)
383 complaints
Electrical system
259 complaints
Other or unknown
153 complaints
Engine
49 complaints
Forward collision avoidance
49 complaints
Transmission and drivetrain
48 complaints
Body and structure
22 complaints
Lane departure
20 complaints
Air bags
18 complaints
Vehicle speed control
18 complaints
Exterior lighting
16 complaints
Brakes
15 complaints

← All problems reported for the 2020 Subaru Outback

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology