2024 Tesla Cybertruck Problems

What owners report

Owners of this model year report two dominant themes: the onboard power conversion system (PCS) failing so the truck can no longer charge on AC, and exterior stainless trim and adhesively attached panels loosening or detaching. Driver-assistance behavior — unexpected disengagement, sudden acceleration or steering, missed objects — also appears repeatedly. Many complaints were filed within the first few thousand miles, so this is a very low-mileage population.

1. 1
   Forward collision avoidance

   Driver-assistance disengagement and unexpected motion

   • 38 complaints (21%)
   • median 3,400 mi at 1.5 yrs old (5 state mileage, few)
   • 15 mention a crash, fire or injury
   • filed 2024–2026

   Complaints describe Full Self-Driving or Autopilot disengaging without notice, accelerating unexpectedly, crossing lane lines or failing to slow for vehicles and objects, in some cases followed by a collision. Owners also report all cameras going unavailable at once, which they say disabled assist features and rear visibility, and several say the service center found no fault. Reported at low mileages, often under about 6,000 miles, and in varied conditions including rain and highway curves.

   Recall 24V718000

   What to check: Ask for the software version and any service history on camera or assist-system faults, and try the assist features on a test drive in traffic only if you are comfortable taking over immediately.

   2 excerpts from owner complaints in NHTSA records

   “While driving my Cybertruck on freeway using Tesla's fsd (full self driving). Vehicle suddenly accelerated, got out of control and crashed in to the railing. Luckly I was able to control after thr crash and drove it safe location. Truck is severely damaged and Tesla is not responding to my complaint. We nearly got killed. Please help.”

   NHTSA complaint #11635065, filed 2025-01

   “Approximately 10 minutes after my vehicle was serviced at a Tesla Service Center for a Full Self-Driving (FSD) concern, I entered the highway and engaged FSD. The service center had stated the system was operating correctly. While traveling approximately 75 mph through a highway curve, FSD suddenly changed to an Unavailable state. According to Tesla's own accident data, I did not disengage FSD. …”

   NHTSA complaint #11747861, filed 2026-07
2. 2
   Electrical system

   PCS failure stops AC charging

   • 36 complaints (20%)
   • typically at 2.5 yrs old
   • filed 2026

   Owners report an onboard alert (often described as PCS or PCS2) that the vehicle can no longer charge on AC power; in some accounts DC fast charging was also unavailable or the truck dropped from 48 amps to 24 amps. Complaints describe the vehicle being effectively unusable until repaired, and several say the service center quoted long waits because parts were in short supply. A few mention Tesla enabling temporary free supercharging or performing the repair under warranty. Reported across the model year at varied mileages, frequently after a few months of ownership and sometimes after long trips.

   4 related service bulletins

   What to check: Ask whether the power conversion system has been replaced and whether the vehicle charges normally on 240 V AC at full current; test both AC and DC charging before buying.

   2 excerpts from owner complaints in NHTSA records

   “The PCS2 threw an alert that the Cybertruck could no longer charge with AC, but I was unable to do DC charging either. The truck is now a brick. Had I been out of town this would have been a serious safety issue. Think of it as an ICE car not being able to be filled at a gas station.”

   NHTSA complaint #11719747, filed 2026-02

   “The PCS (Power Conversion System) failed on my Cybertruck as it has on thousands of other trucks. It's an issue for me because the nearest supercharger station where I can charge is 45 miles away. I have to budget my daily driving so I don't run out of charge before reaching the supercharger. If I run out of charge, the truck will be inoperable until the service center can fix the vehicle. Right now the service appointment is 24 days from now.”

   NHTSA complaint #11753917, filed 2026-07
3. 3
   Body and structure

   Exterior trim and panels detaching

   • 28 complaints (16%)
   • median 6,000 mi at 1.5 yrs old (7 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Complaints describe stainless body trim, roof or quarter panel pieces, sail appliques and the windshield light bar loosening and coming off, often at highway speed, with owners saying the pieces appeared to be held by adhesive. Several note the part was on backorder or that a service center declined or only partially addressed it, and some describe misalignment after a recall repair was performed. Mostly reported under about 25,000 miles, with several cases in the first few thousand miles and some in cold or windy weather.

   Recall 25V170000Recall 24V457000Recall 25V735000

   What to check: Check the seams along the roof rails, sail appliques and quarter panels for gaps, lifting or adhesive failure, and confirm any recall work on the light bar and body trim was completed.

   2 excerpts from owner complaints in NHTSA records

   “At highway speeds (typically between 70–80 mph), the driver’s side door of my Tesla Cybertruck begins to visibly vibrate and emit wind noise. The vibration is strong enough that I can see the door flexing from inside the cabin. It is not subtle — it shakes to the point that I’ve become genuinely concerned for my safety. At times, it feels unstable enough that I worry the door could detach, which could lead to a serious accident or even death. It is scary, and no vehicle should behave this way at normal highway speeds. …”

   NHTSA complaint #11653392, filed 2025-04

   “The contact owns a 2024 Tesla Cyber Truck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE) and the local dealer was contacted and refused to replace the cant rail assembly as stated in the recall. The contact was informed that the cant rail assembly had not exhibited delamination and separation from the body of the vehicle to warrant the replacement. The manufacturer was notified of the issue. …”

   NHTSA complaint #11659426, filed 2025-05, 6,000 miles
4. 4
   Visibility (wipers, defrost, mirrors)

   Trim, wiper and lighting faults

   • 32 complaints (18%)
   • median 5,000 mi at 1.5 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Complaints describe windshield wipers stopping, turn signals responding slowly or failing, and headlights that let snow build up in front of them and reduce visibility. Owners also report water entering the cargo bed when the tonneau cover is closed and a detached or malfunctioning overhead console that houses the backup gear selector and hazard switch. Reported at low mileage, with several cases noted in the first few thousand miles and some in snow or rain.

   Recall 24V456000Recall 25V699000

   What to check: Test wipers, turn signals and all exterior lights, check the tonneau cover for water intrusion after a wash, and confirm the wiper motor and lighting software recalls were performed.

   2 excerpts from owner complaints in NHTSA records

   “1. CHMSL Requirement: FMVSS No. 108 mandates a center high-mounted stop lamp (CHMSL) on passenger vehicles, typically a single lamp centered and positioned above the rear stop lamps. In cases where design constraints prevent a single CHMSL, two identical lamps are permissible, provided they are symmetrically mounted above the other stop lamps. 2. …”

   NHTSA complaint #11623758, filed 2024-11

   “Component/System Failed: The primary component failing is the Front Overhead Console Assembly (P-R-N-D manual gear selector/shifter and hazard light switch). The assembly detaches, rattles, and fails to remain securely affixed to the headliner. The defect has been present since delivery (Aug 2024, 208 miles). Safety Risk: The overhead console contains the crucial backup gear selector and the hazard light button. …”

   NHTSA complaint #11695253, filed 2025-10
5. 5
   Body and structure

   Door, frunk and latch opening unexpectedly

   • 13 complaints (7%)
   • median 25,000 mi at 1.5 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Owners report doors unlatching or swinging open on their own, including at highway speed and with a child seat occupied, and one complaint describes the front trunk opening while driving. Some attribute it to a loose or broken latch component and say the dealer repaired or adjusted the hardware. Reported at low mileage, generally within the first several thousand miles.

   What to check: Open and close each door and the front trunk several times, check that latches hold firmly with no play, and ask whether any latch hardware has been replaced.

   2 excerpts from owner complaints in NHTSA records

   “At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. …”

   NHTSA complaint #11708700, filed 2026-01

   “While driving at night on autopilot last night on the highway, the frunk opened. It blocked our view, luckily it was not busy on the highway and we were able to pull to the side It took multiple attempts to close it back again”

   NHTSA complaint #11624135, filed 2024-11

Buying note. This model year has many open service actions and a young, low-mileage complaint set, so a pre-purchase inspection should confirm which recalls and service bulletins were completed and that AC and DC charging both work. Service parts availability and wait times come up often in complaints, so ask about local service lead times as well.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.