2022 Volvo XC60 Problems

What owners report

Owners of the 2022 XC60 most often describe software and electrical problems with the Google-based infotainment system: blank or frozen displays, lost audio, battery drain and failed over-the-air updates, frequently at very low mileage. A second cluster of complaints covers driver-assistance features, especially the rear camera showing "temporarily unavailable" and occasional unnecessary automatic braking, with many reports appearing after software recalls were applied.

1. 1
   Electrical system

   Infotainment and screen crashes, blank displays

   • 32 complaints (43%)
   • median 40,000 mi at 4.3 yrs old (3 state mileage, few)
   • 3 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe the center display and driver instrument screen going blank, freezing or rebooting while driving, sometimes repeatedly in a single trip. Reports often mention that climate control, navigation, speedometer and fuel gauge information disappear until the system is reset, and that the vehicle may slow into a reduced-power mode. Several owners say dealers acknowledged the behavior but could not provide a lasting fix, and some describe failed over-the-air updates that left the car inoperable or required a software reload. Reported from delivery mileage upward, including cars with under 1,500 miles and others past 30,000 miles.

   4 related service bulletins

   What to check: Ask the seller which software version is installed and whether recent over-the-air updates completed successfully. During a test drive, check that both displays stay on and that climate and radio controls respond after a restart.

   2 excerpts from owner complaints in NHTSA records

   “Volvo XC-60 computer system / software updates malfunctioned. The computer(s) remain in the vehicle (to my knowledge). Without warning, the vehicle failed to start, supposedly because of a software update that failed to work properly. The car routinely has software updates. This is the second time in the 6 months since we leased the car that it has had problems with a software update. We have a home in Ithaca NY, where it can snow for many months of the year. We are put at risk by a car that can fail without warning. …”

   NHTSA complaint #11461521, filed 2022-04

   “I received the the recall for the rear backup camera system not working now the whole cars safety system doesn't work. The infotainment screen keeps crashing and showing a dead android on it thus killing the Turn signal noise, climate controls, safety systems blind spot monitoring, adaptive cruise control randomly turns off, rear backup cameras still don't work. …”

   NHTSA complaint #11723700, filed 2026-03
2. 2
   Back-over prevention (rear camera)

   Rear camera shows "Camera Temporarily Unavailable"

   • 19 complaints (25%)
   • median 32,000 mi at 3.5 yrs old (2 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe the backup camera screen staying black or showing a "Camera is temporarily unavailable" message when reverse is selected, sometimes several times a week. Reports note that dealers replaced cameras or reflashed modules with limited success, and several owners say the symptom persisted even after the rear-visibility recall software was installed. Some also report that other cameras and parking warnings fail at the same time. Reported across a wide mileage range, from under 25,000 miles to over 50,000 miles, often recurring after updates.

   Recall 25V908000Recall 25V282000

   What to check: Ask whether recalls 25V282 and 25V908 were completed and whether the camera still works. When test driving, shift into reverse several times and confirm an image appears each time.

   2 excerpts from owner complaints in NHTSA records

   “Even after the Volvo R10320 - WAM Upgrade recall, the backup camera is STILL unavailable at times when reversing. The recall and software update did not fix the issue. I would start the car and begin to reverse and met with Camera is temporarily unavailable . I do not know what else do to as Volvo is slow to respond or provide anytime of upgrade or timely fix. This has happened multiple times and almost five times a week.”

   NHTSA complaint #11708704, filed 2026-01

   “When I placed the car in the reverse the backup camera screen went black. I needed to stop and restart the vehicle for the backup camera to start working again.”

   NHTSA complaint #11506110, filed 2023-02
3. 3
   Electrical system

   Battery drain and no-start after short sitting

   • 10 complaints (13%)
   • typically at 0.8 yrs old
   • filed 2022–2026

   Complaints describe dead 12-volt batteries on new or low-mileage cars, sometimes after only a few hours or days parked, leaving the vehicle unable to unlock or start. Owners report jump-starting, a "Stop Safely - 12V battery critical charging fault" message, and dealers replacing batteries or modules and applying software. A few reports mention the car refusing to come out of park or the SOS/eCall system interfering with starting. Mostly reported on cars under about a year old and in the first several thousand miles, sometimes in cold weather.

   1 related service bulletin

   What to check: Ask whether the 12-volt battery has been replaced and whether any battery-drain software updates were applied. If the car sits for long periods, check that it still starts after several days parked.

   2 excerpts from owner complaints in NHTSA records

   “4 months old 2022 Volvo XC60 software bug that drained all batteries on board caused the vehicle to not to start, stuck in park, it was impossible disengage parking brake or put the car in neutral. Without any warning or battery low or battery empty indicator, the vehicle failed to start. We were put at risk by a car that can fail without warning and not start at all as we were stranded at a remote location. …”

   NHTSA complaint #11469239, filed 2022-06

   “Brand new vehicle that I brought home 18 days ago. Went to start car this morning and it had zero power. The FOB didn't work so I couldn't get into my car. Tow Truck Driver jump started car successfully. Fortunately, I instructed the driver to take it to the dealership anyway because there was no reason for the new vehicle to have a dead battery. I had left the car running and returned to it after chatting with driver. At some point a warning message appeared on the display reading Stop Safely. …”

   NHTSA complaint #11472450, filed 2022-07
4. 4
   Forward collision avoidance

   Automatic braking and warning chimes without an obstacle

   • 8 complaints (11%)
   • median 53,000 mi at 4.3 yrs old (1 states mileage, few)
   • 2 mention a crash, fire or injury
   • filed 2022–2026

   Owners report the rear auto brake or forward collision system engaging when no vehicle, person or object is present, including in parking lots and on open highway. Others describe the opposite: the system or its warning chime failing to react when it is expected. Some say dealers attempted software updates or module checks without resolving the behavior. Reported from the first months of ownership through roughly 50,000 miles, in a mix of parking-lot and highway situations.

   What to check: Ask whether any driver-assistance fault codes were found in service records, and confirm during a test drive that the parking sensors and collision warnings behave normally at low speed.

   2 excerpts from owner complaints in NHTSA records

   “While driving on the inside lane next to the median of a 4-lane road and without warning or any other vehicles in my vicinity, any debris or objects in the road, and while I was maintaining the vehicle in my lane, the car swerved to the right. It felt as though someone in the passenger seat (I was alone) grabbed the steering wheel and forcefully yanked it to the right. At this time the words Collision Avoidance Assistance or something similar appeared on the dashboard screen. …”

   NHTSA complaint #11453665, filed 2022-02

   “The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. …”

   NHTSA complaint #11493231, filed 2022-11
5. 5
   Electrical system

   No audio: turn-signal clicks and warning chimes lost

   • 7 complaints (9%)
   • median 30,000 mi at 3.3 yrs old (1 states mileage, few)
   • filed 2022–2026

   Owners report the vehicle going completely silent: no turn-signal clicks, no parking-sensor chimes, no radio or media sound, and sometimes no collision or cross-traffic alerts. The condition often appears after a software update and is cleared temporarily by a hard reset of the display, then returns within days. Some reports say the screens still work, so the missing audible warnings are easy to overlook. Often noted shortly after an over-the-air software update; mileage varies widely in the sample.

   What to check: With the car in park and the ignition on, confirm the turn-signal click and a parking-sensor beep are audible, then repeat after a short drive to see whether sound drops out.

   2 excerpts from owner complaints in NHTSA records

   “After a software update to the infotainment system (Android Automotive OS version 5.1.17, installed on 06/03/2026), my 2022 Volvo XC60 B5 intermittently loses all audio output. When the failure occurs, the vehicle produces no sound of any kind: no audible rear parking/proximity sensor warning while in reverse, no turn-signal indicator tones, and no media audio. …”

   NHTSA complaint #11746024, filed 2026-06

   “The vehicle goes silent, no audio system, no driving alerts— turn signals, alerts etc. Only is fixed by a hard reset to the sound system happens multiple times a week sometimes multiple times a day. According to technicians, this is a known issue with no fix.”

   NHTSA complaint #11757274, filed 2026-08

Buying note. Software and electrical behavior dominates the reports for this model year, so service history matters more than mileage: check that recalls and software updates were completed, and test the screens, audio warnings, rear camera and parking sensors yourself. A pre-purchase inspection that reads stored fault codes is worthwhile.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.