2013 Cadillac SRX Electronic stability control Problems
- Complaints
- 4about this part
- Share
- 1%of 393 total for the year
- Median mileage
- 44,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the electronic stability control of the 2013 Cadillac SRX, 1% of the 393 complaints for this model year. Where a mileage was given, the median is 44,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Cue touchscreen does not respond. This controls your radio, AC, defroster, navigation. At 52,000 Cadillac will not warranty this. Very common problem in the Cadillac forums. The radio control unit has been discontinued yet the Cadillac reps say this is the first we have heard of it. Completely denying the problem”
NHTSA complaint #10909469, filed 2016-09, 52,000 miles“Cue system froze up, no response from touch screen, vss system warning light on, seat heaters do not work. Thus no ability to control heater or defrost system and owners manual indicated that if the vss light is lit the vss system is not operational. It is not possible to operate a vehicle in michigan in the winter with out control of the defroster and since the vss system is tied in to the brakes I am not confident the antilock brake system will function. Vehicle purchased 6-29-13 and has approx 37,000 miles. …”
NHTSA complaint #10930175, filed 2016-12, 37,000 miles“My cue screen has become unresponsive and I can no longer link my cell phone, use the GPS for driving and other features. It all started with a small hairline on the corner of the cue screen back 2016/2017. The dealership stated it was $1500 to replace the entire unit which are not covered under the warranty. Florida is now a handsfree in the school zone and I drive to pick-up my daughter everyday from school. What if there is an emergency and I can't pick up my cell, since the cue no longer with sync to my bluetooth on my cell. …”
NHTSA complaint #11297927, filed 2020-01Related service bulletins
- 10246003Oct 16, 2023This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will…
Electronic stability control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 2% |
| 2015 | 2 | 0% |
| 2014 | 1 | 0% |
| 2013 | 4 | 1% |
| 2012 | 8 | 2% |
| 2011 | 8 | 2% |
| 2010 | 15 | 3% |
| 2008 | 2 | 4% |
| 2007 | 3 | 6% |
| 2006 | 8 | 12% |
| 2005 | 16 | 13% |
| 2004 | 43 | 20% |
Other parts of the 2013 Cadillac SRX
217 complaintsElectrical system
52 complaintsOther or unknown
37 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology