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SeatsPart report

2012 Ford Fusion Seats Problems

Complaints
11about this part
Share
0%of 2,517 total for the year
Median mileage
72,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the seats of the 2012 Ford Fusion, 0% of the 2,517 complaints for this model year. Where a mileage was given, the median is 72,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“In 2017, my passenger seat warmer quit working and in 2018, my drivers side seat warmer stopped working. Both act the same. When the switch is pressed to activate the heater, the light is on for ~3 seconds and then it goes off. The seat does not heat.”

NHTSA complaint #11151460, filed 2018-11, 100,000 miles

“I purchased my Fusion in september and in november started using the heating option on the drivers side seat. It would get so hot I had to shut it off as it felt like it was burning me, my skin was extremely sore after using the heater for a short time.en in december it quit working completely. I took it to a Ford dealership recently and was told it would cost around $500 to fix and my extended warranty does not cover it. I have found numerous complaints on the internet about this and am hoping forr a recall or assistance in paying to have this fixed.”

NHTSA complaint #10953924, filed 2017-02, 89,000 miles

“I was stopped at a red light when a toyota corolla rear-ended my vehicle. The speed of the corolla was probably between 40 - 50 miles / hour based on a road speed of 40 miles / hour. My driver seat collapsed backward during the impact leading to injury of both my shoulders, burst a couple of cervical spine discs, lead to bulging thoracic discs and a slipped lumbar vertebrae, bilateral knee injury from sliding up the chair, left perennial nerve paresis, intermittent numbness of upper and lower extremities and chronic back pain. …”

NHTSA complaint #10648251, filed 2014-10, 11,000 miles

“Heated drivers seat got too hot to sit in and now the heating element is not working the switch will come on for a few second then shut off. The fix is $600 replacing elements according to the mechanic this is very common problem with this vehicle the heating up of the seat was a huge concern but now seat does not heat . Please help”

NHTSA complaint #11403246, filed 2021-03, 96,590 miles

“My car has a very hard time shifting when I go to take off, I have not been in a wreck because of it yet but when it does shift it shifts very hard I’m afraid to even pull onto a busy road I’m worried one day it will just not shift and I’ll cause a crash.”

NHTSA complaint #11445993, filed 2022-01

Seats: other model years

YearComplaintsShare of year
201910%
201740%
201680%
201561%
201450%
2013272%
2012110%
2011141%
2010341%
200991%
200820%
200791%
2006101%

Other parts of the 2012 Ford Fusion

Steering
1,474 complaints
Air bags
404 complaints
Electrical system
164 complaints
Transmission and drivetrain
158 complaints
Other or unknown
126 complaints
Brakes
113 complaints
Engine
111 complaints
Body and structure
99 complaints
Vehicle speed control
86 complaints
Electronic stability control
80 complaints
Fuel system
65 complaints
Suspension
36 complaints

← All problems reported for the 2012 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology