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Air bagsPart report

2020 Ford Mustang Air bags Problems

Complaints
8about this part
Share
7%of 122 total for the year
Median mileage
28,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the air bags of the 2020 Ford Mustang, 7% of the 122 complaints for this model year. Where a mileage was given, the median is 28,000 miles. 6 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“- The light of the airbag and seatbelt came on my dashboard, went to the dealership and they told me that there's an issue with the control module, apparently there is a recall for that but since my car wasn't called they could repair. - Backup camera goes completely off when trying to go on reverse.”

NHTSA complaint #11616690, filed 2024-09

“My husband was notified via the Ford app that there was an issue with his airbag system. He called the dealership and set up an appointment. We brought in the car to German Ford dealership in Beavercreek on 4 May, where they confirmed that the airbag was bad and needed to be replaced. They confirmed it was the airbag on the drivers side knee. The airbag light did come on, but we were under the impression airbags usually last the lifetime of the vehicle. Thankfully the car warranty covered the replacement, and we just had to pay the deductible. …”

NHTSA complaint #11736144, filed 2026-05

“I was in an accident hitting my entire front end, which has a lot of damage. With the impact the car had obtained, I feel as though the airbags should have deployed.”

NHTSA complaint #11470383, filed 2022-06

“On July 26, 2021, I had a head on collision ( driver side to driver side ) where I felt like the vehicle didn’t want to stop. Even when I applied the brake, the vehicle kept going forward. In that collision, even though I was wearing my seatbelt, my head went straight up and I hit the top of my car. My head felt crunched into my neck and shoulders, and the belt restrained me enough to pull my right shoulder back and down from having my head crunching further into the top of my car. Although I wasn’t given a ticket for the accident, the Police found me to be at fault. …”

NHTSA complaint #11436847, filed 2021-10

“The contact owned a 2020 Ford Mustang. The contact stated while driving at 65 MPH, in the center lane a tractor-trailer side swipe and hit the contact front passenger side door which caused the contact vehicle to spin around and hit a median wall, and spin out again with the vehicle coming to a stop in the middle of the intersection. The front tires were ripped from the vehicle. The air bags did not deploy. The contact sustained bruises on the lower and upper back, bruises to both knees. The contact also sustained vision impairment to where he started seeing black dots and a bruised left arm. …”

NHTSA complaint #11443786, filed 2021-12, 28,000 miles

Air bags: other model years

YearComplaintsShare of year
202478%
202317%
202212%
202124%
202087%
201911%
201821%
2017104%
2016154%
2015235%
201424568%
201314554%
201215834%
201112527%
201017969%
200913575%
200824069%
200734857%
200622854%
200523533%
200498%
2003118%
20022017%
20012615%
20004214%
19993215%
1998156%
199763%
1996219%
1995274%
19943510%
19931616%
1992812%
199179%
1990911%

Other parts of the 2020 Ford Mustang

Electrical system
26 complaints
Transmission and drivetrain
26 complaints
Engine
25 complaints
Other or unknown
22 complaints
Brakes
17 complaints
Back-over prevention (rear camera)
12 complaints
Fuel system
8 complaints
Body and structure
6 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Forward collision avoidance
4 complaints
Vehicle speed control
4 complaints
Engine cooling
3 complaints

← All problems reported for the 2020 Ford Mustang

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology