2020 Ford Mustang Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 5about this part
- Share
- 4%of 122 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the visibility of the 2020 Ford Mustang, 4% of the 122 complaints for this model year. Where a mileage was given, the median is 40,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2020 Ford Mustang. The contact stated while the vehicle was parked or driving, the front passenger’s side window moved independently. The vehicle was driven to the dealer where it was diagnosed and determined that the passenger’s side window motor and wiring harness needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.”
NHTSA complaint #11620968, filed 2024-10, 20,000 miles“The contact owns a 2020 Ford Mustang. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the message Contact your Dealer was displayed on the screen. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was inspected, and the contact was informed that there was no failure found and provided the contact with the cost for a diagnostic test. The vehicle was not repaired. …”
NHTSA complaint #11670350, filed 2025-06, 17,000 miles“The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to operate as needed and was distorted or there was a blank image on the screen. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); and linked the failure to the recall. The vehicle was taken to a dealer and a diagnostic test was performed and the camera failure was confirmed. The dealer notified the contact that the vehicle was previously repaired under the recall. …”
NHTSA complaint #11646241, filed 2025-03, 60,000 miles“The contact owns a 2020 Ford Mustang. The contact stated that the passenger's side rear window failed to roll up completely. The contact also stated that the front passenger's side window would continuously roll up and down upon starting the vehicle and while driving. Additionally, the contact stated that the windshield wiper relay had failed. The trunk and hood warning lights were illuminated. The contact stated upon engaging the front passenger’s and driver's side seat heaters, there was an abnormal sound coming from the rear seats. …”
NHTSA complaint #11482620, filed 2022-09, 68,000 milesRelated service bulletins
- 11027828Jan 6, 2026Rear View Camera Inspection For One-Time Replacement
- 11026890Dec 22, 2025Certain 2015-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
- 11020957Jul 23, 2025For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 13% |
| 2025 | 6 | 32% |
| 2024 | 5 | 6% |
| 2023 | 1 | 7% |
| 2022 | 2 | 4% |
| 2021 | 2 | 4% |
| 2020 | 5 | 4% |
| 2019 | 3 | 2% |
| 2018 | 2 | 1% |
| 2017 | 7 | 3% |
| 2016 | 11 | 3% |
| 2015 | 15 | 3% |
| 2014 | 2 | 1% |
| 2013 | 1 | 0% |
| 2012 | 5 | 1% |
| 2011 | 4 | 1% |
| 2010 | 3 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 1% |
| 2007 | 14 | 2% |
| 2006 | 8 | 2% |
| 2005 | 1 | 0% |
| 2004 | 2 | 2% |
| 2003 | 5 | 3% |
| 2002 | 5 | 4% |
| 2001 | 11 | 6% |
| 2000 | 13 | 4% |
| 1999 | 4 | 2% |
| 1998 | 6 | 3% |
| 1997 | 4 | 2% |
| 1996 | 7 | 3% |
| 1995 | 15 | 2% |
| 1994 | 10 | 3% |
| 1993 | 8 | 8% |
| 1992 | 3 | 4% |
| 1991 | 2 | 3% |
| 1990 | 2 | 2% |
| 1989 | 2 | 2% |
| 1988 | 5 | 5% |
| 1987 | 2 | 5% |
| 1986 | 1 | 3% |
| 1985 | 1 | 6% |
| 1984 | 1 | 6% |
Other parts of the 2020 Ford Mustang
26 complaintsTransmission and drivetrain
26 complaintsEngine
25 complaintsOther or unknown
22 complaintsBrakes
17 complaintsBack-over prevention (rear camera)
12 complaintsAir bags
8 complaintsFuel system
8 complaintsBody and structure
6 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 Ford Mustang
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology