2020 Ford Mustang Other or unknown Problems
- Complaints
- 22about this part
- Share
- 18%of 122 total for the year
- Median mileage
- 4,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 22 complaints about the other or unknown of the 2020 Ford Mustang, 18% of the 122 complaints for this model year. Where a mileage was given, the median is 4,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Renting vehicle for long term use. Drive as mostly single woman and commute up to 2 hrs. Side lights are attention grabber for night time use. Ex driving on 8 and stopping at rest stop or for gas drew much unwanted attention. My cell phone slid under passenger seat and I had to exit vehicle move car forward and back to try and pry out. This could have broken my needed means of communication or hurt my hand as seat is low for better comfort but no room to grab things underneath. Also back seats strap to allow entry to trunk. …”
NHTSA complaint #11407103, filed 2021-04, 24,400 miles“Washing my car around the exhaust pipes I cut my finger to the bone. This is the second time I have cut myself on these pipes. Afraid my son or another person will have the same issue.”
NHTSA complaint #11341648, filed 2020-07, 4,000 miles“I had parked my car in a spot at an office building. As I was about to put the vehicle in park it lurched forward going over a standard curb across a sidewalk and then into the brick wall of the building. The air bag did not deploy. The car lurched about ten feet total before hitting the wall.”
NHTSA complaint #11726181, filed 2026-03“The backup camera stopped working and I notice that there is a big recall on millions of vehicles for the same problem that my vehicle is having. I would also like my backup camera fixed. It just stopped displaying the image and it’s a safety hazard.”
NHTSA complaint #11675638, filed 2025-07“While driving at about 75mph the passenger door unlocked and opened by itself. We got an door not closed warning light on the dash and the warning chime in addition the horn was blowing in intervals of 2 quick beeps and repeated until we were able to pull over and reclose the door. About 1 hour later same conditions the same thing happened on the drivers side. We have since discovered from the dealer that here is a campaign number of 21N10 for this issue. Holiman Ford of Maple Shade NJ took the car in right away.”
NHTSA complaint #11585018, filed 2024-04Related service bulletins
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- 11026013Nov 19, 2025This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this…
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- 11019259May 10, 2025Certain 2018-2024 model year various vehicles — update sync software
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 13% |
| 2025 | 4 | 20% |
| 2024 | 17 | 20% |
| 2023 | 3 | 20% |
| 2022 | 8 | 16% |
| 2021 | 5 | 9% |
| 2020 | 22 | 18% |
| 2019 | 19 | 13% |
| 2018 | 23 | 12% |
| 2017 | 37 | 14% |
| 2016 | 70 | 18% |
| 2015 | 75 | 17% |
| 2014 | 17 | 5% |
| 2013 | 14 | 5% |
| 2012 | 18 | 4% |
| 2011 | 19 | 4% |
| 2010 | 7 | 3% |
| 2009 | 5 | 3% |
| 2008 | 9 | 3% |
| 2007 | 16 | 3% |
| 2006 | 9 | 2% |
| 2005 | 23 | 3% |
| 2004 | 15 | 13% |
| 2003 | 10 | 7% |
| 2002 | 6 | 5% |
| 2001 | 2 | 1% |
| 2000 | 9 | 3% |
| 1999 | 3 | 1% |
| 1998 | 6 | 3% |
| 1997 | 11 | 6% |
| 1996 | 10 | 4% |
| 1995 | 19 | 3% |
| 1994 | 9 | 3% |
| 1993 | 1 | 1% |
| 1991 | 1 | 1% |
| 1990 | 1 | 1% |
| 1989 | 3 | 3% |
| 1988 | 1 | 1% |
| 1987 | 1 | 3% |
| 1984 | 1 | 6% |
Other parts of the 2020 Ford Mustang
26 complaintsTransmission and drivetrain
26 complaintsEngine
25 complaintsBrakes
17 complaintsBack-over prevention (rear camera)
12 complaintsAir bags
8 complaintsFuel system
8 complaintsBody and structure
6 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 Ford Mustang
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology