2020 Jeep Wrangler Suspension Problems
- Complaints
- 51about this part
- Share
- 8%of 618 total for the year
- Median mileage
- 3,100miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 51 complaints about the suspension of the 2020 Jeep Wrangler, 8% of the 618 complaints for this model year. Where a mileage was given, the median is 3,100 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle is not subject to the same recall as other jeeps but has the same steering vibration dampener defect. After hitting a bridge seam across the highway or a pothole the wheel and steering column shake uncontrollably forcing me to slow and attempt to get off the highway.”
NHTSA complaint #11395874, filed 2021-02, 8,000 miles“I am unable to maintain my lane at all while driving this vehicle. It can be concerning to drive like this especially on the interstate. If you get to close to the edge of the road on non interstate roads it will pull you straight off the road.”
NHTSA complaint #11325167, filed 2020-05, 100 miles“2020 Jeep Wrangler unlimited rubicon. The driver side control arm bracket on my front axle is not welded on one side. The weld missed the bracket all together. There is a recall for some 2020s, but mine is not listed. Jeep told me since mine is not listed, there is nothing they can do. Also even if it was impacted, there is no fix yet. My front axle could come loose at any time due to missing weld causing a loss of control. This is a serious safety concern and they will not do anything about it.”
NHTSA complaint #11307707, filed 2020-02, 5,000 miles“I purchased this new 2020 Jeep in december 2019; the Jeep now has about 800 miles on it. When driving the vehicle at any speed the Jeep will dart to the left into on-comming traffic with no warning and for no appearant reason. The faster the speed the more radical the swerve into traffic the incident. I have not been in accident but had lights flashed, numerous hand signals and horns blown at me in the Jeep for reckless driving. The dealership - cecil Jeep of burnet texas has verified the problem and is troubleshooting potential issues with a factory engineer. …”
NHTSA complaint #11317993, filed 2020-03, 300 miles“New 2020 Wrangler unlimited rubicon just a week old. Been into dealer 3 of those 7 days for the following: 1.) significant pull to the right on flat surface streets or highways regardless of speed. Alignment was done and in specs, yet the problem exists. Rotated tires back to back and side to side..no fix. Constant correction required every few seconds making it not just a safety issue, but also an exhausting driving experience. 2.) steering wheel is off centered about 5+ degrees to the right and wants to continuously go back to that position. Does not align straight. …”
NHTSA complaint #11258580, filed 2019-09, 15 milesRelated recalls
- 20V042000Jan 24, 2020Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.Covers: Jeep Wrangler 2020
Related service bulletins
- 11028885Feb 12, 2026DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures…
- 11028252Jan 26, 2026DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures…
- 11026558Dec 5, 2025Shimmy Felt In Front End
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11018676May 21, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 11006622Aug 23, 2024Click Noise From Front End While Driving And Or Turning.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 13 | 2% |
| 2023 | 39 | 10% |
| 2022 | 60 | 15% |
| 2021 | 181 | 19% |
| 2020 | 51 | 8% |
| 2019 | 133 | 18% |
| 2018 | 343 | 19% |
| 2017 | 8 | 3% |
| 2016 | 8 | 2% |
| 2015 | 17 | 4% |
| 2014 | 15 | 2% |
| 2013 | 20 | 3% |
| 2012 | 20 | 2% |
| 2011 | 39 | 8% |
| 2010 | 42 | 6% |
| 2009 | 63 | 17% |
| 2008 | 108 | 12% |
| 2007 | 100 | 18% |
| 2006 | 72 | 10% |
| 2005 | 51 | 8% |
| 2004 | 59 | 31% |
| 2003 | 18 | 18% |
| 2002 | 19 | 18% |
| 2001 | 21 | 12% |
| 2000 | 25 | 10% |
| 1999 | 5 | 2% |
| 1998 | 26 | 10% |
| 1997 | 27 | 7% |
| 1995 | 7 | 3% |
| 1994 | 2 | 1% |
| 1993 | 3 | 3% |
| 1992 | 1 | 1% |
| 1991 | 2 | 3% |
| 1990 | 3 | 4% |
Other parts of the 2020 Jeep Wrangler
239 complaintsElectrical system
183 complaintsOther or unknown
59 complaintsEngine
56 complaintsTransmission and drivetrain
47 complaintsFuel system
43 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBody and structure
17 complaintsBrakes
13 complaintsWheels
13 complaintsVehicle speed control
12 complaintsExterior lighting
9 complaints
← All problems reported for the 2020 Jeep Wrangler
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology