2020 Jeep Wrangler Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 33about this part
- Share
- 5%of 618 total for the year
- Median mileage
- 4,750miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 33 complaints about the visibility of the 2020 Jeep Wrangler, 5% of the 618 complaints for this model year. Where a mileage was given, the median is 4,750 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sun visor attach pivot point broke. Passenger side in october and the drivers side 0n 03/29/2021. This is something that will happen over and over again. Very bad design. It happened when I was driving into the sun and I lowered my visor and then the plastic shaft broke.”
NHTSA complaint #11405350, filed 2021-03, 4,500 miles“The front window defroster only blows air onto the windshield in middle and most of the passenger side. I get no air flow to driver side. I took it into the dealer and they checked 3 others on their lot and they had the same problem.”
NHTSA complaint #11408407, filed 2021-04, 5,000 miles“The windshield defroster doesn't reach the outer portions of the windshield which results in dangerous driving conditions in cold weather. I have to turn the heat all the way on high and the fan all the way up to the point where it is hurting my eyes and it still doesn't prevent ice on the left and right sides. I have to lean to the right to see through my windshield. This happens while sitting still, driving, etc. It happens anytime the weather is below freezing and there are wet conditions”
NHTSA complaint #11396130, filed 2021-02, 1 miles“Front windshield fails to defrost during cold driving conditions, allowing snow/ice to build up, directly impacting the driver's ability to see clearly out the front windshield. Vehicle was in motion, but has also happened when parked waiting to try and defrost so I could see clearly out of the front windshield. Defroster, on high full heat does not reach the left and right portions of the windshield.”
NHTSA complaint #11385298, filed 2020-12, 5,500 miles“While driving at highway speed needed to use the visor as my vision was lost rounding a curve into direct sunlight. Upon pulling visor down it detached from mount (now another total distraction as it was hanging while driving in highway traffic.) Very dangerous! When I researched I found many that have had the same issue.”
NHTSA complaint #11637971, filed 2025-01Related service bulletins
- 11002424Jun 20, 2024Wiperunit - windshield wiper, blade - front wiper
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 8% |
| 2025 | 4 | 5% |
| 2024 | 6 | 1% |
| 2023 | 9 | 2% |
| 2022 | 7 | 2% |
| 2021 | 20 | 2% |
| 2020 | 33 | 5% |
| 2019 | 30 | 4% |
| 2018 | 43 | 2% |
| 2017 | 9 | 3% |
| 2016 | 6 | 1% |
| 2015 | 3 | 1% |
| 2014 | 13 | 2% |
| 2013 | 39 | 6% |
| 2012 | 41 | 5% |
| 2011 | 14 | 3% |
| 2010 | 13 | 2% |
| 2009 | 8 | 2% |
| 2008 | 24 | 3% |
| 2007 | 15 | 3% |
| 2006 | 7 | 1% |
| 2005 | 5 | 1% |
| 2004 | 9 | 5% |
| 2003 | 2 | 2% |
| 2002 | 3 | 3% |
| 2001 | 13 | 8% |
| 2000 | 6 | 2% |
| 1999 | 13 | 6% |
| 1998 | 16 | 6% |
| 1997 | 21 | 5% |
| 1995 | 9 | 4% |
| 1994 | 6 | 4% |
| 1993 | 6 | 6% |
| 1992 | 2 | 3% |
| 1991 | 1 | 1% |
| 1990 | 3 | 4% |
| 1989 | 4 | 6% |
| 1988 | 3 | 6% |
| 1987 | 3 | 8% |
Other parts of the 2020 Jeep Wrangler
239 complaintsElectrical system
183 complaintsOther or unknown
59 complaintsEngine
56 complaintsSuspension
51 complaintsTransmission and drivetrain
47 complaintsFuel system
43 complaintsBody and structure
17 complaintsBrakes
13 complaintsWheels
13 complaintsVehicle speed control
12 complaintsExterior lighting
9 complaints
← All problems reported for the 2020 Jeep Wrangler
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology