2020 Jeep Wrangler Steering Problems
- Complaints
- 239about this part
- Share
- 39%of 618 total for the year
- Median mileage
- 300miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 239 complaints about the steering of the 2020 Jeep Wrangler, 39% of the 618 complaints for this model year. Where a mileage was given, the median is 300 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I bought a new Jeep. When I test drove it I notioned the steeling was wanderinf from left to right. I told the dealer and they said it was how all jeeps drove Jeep thing thry said. When I drove on the highway ,it was worse and danderous to drve,so I took it back to dealer near me and they drove it and sad it was fine. What can I do.”
NHTSA complaint #11352732, filed 2020-09, 1,138 miles“Took to dealership today because me and 2 other people have felt a lot a play in the steering. They checked it and said there was not a problem. This is my 3rd Jeep and the other 2 never drove like this one! Please fix this problem before someone dies! I'm waiting to get pulled over because someone might think I'm intoxicated. Can't keep it in a straight line. Help!!!'”
NHTSA complaint #11326415, filed 2020-05, 100 miles“Took my Jeep Wrangler in for service to address a serious highway speed over steering issue. At freeway speed you can not hold the Jeep into a curve with drifting out of the radius of the curve. This forces a slight correction which over corrects the other way. I also have my premium sound left speakers cutting out periodically when driving.”
NHTSA complaint #11268418, filed 2019-10, 300 miles“I have had this loose steering problem since I bought my Jeep january 30 . I have taken it back 3 times without any satisfactory fix. I have now taken the Jeep to a different dealer on friday. This will be the 4th time it is back at the Jeep dealer I am also working with Jeep customer care who cannot resolve this problem”
NHTSA complaint #11319111, filed 2020-03, 65 miles“While driving on hwy 65 MPH, I noticed my steering getting hard to control, I then realized that it was locked in the straight forward position, after a few seconds of forcefully trying to turn the wheel it finally broke free, I exited the hwy and went straight to the house. This is the 3rd time. Quit scarry in traffic I must say. It does drive normal now, but I don't know if it will happen again.”
NHTSA complaint #11390606, filed 2021-01, 17,400 milesRelated service bulletins
- 11026558Dec 5, 2025Shimmy Felt In Front End
- 11024323Oct 9, 2025Module - steering control & column
- 11017073Apr 16, 2025"Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19…
- 11014268Feb 15, 2025Shimmy Felt In Front End
- 11012925Jan 17, 2025Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev. Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19…
- 11011171Nov 12, 2024DAMPER - NONE
- 11010487Nov 9, 2024FCA Caribbean Warranty Bulletin ID-23-10 Rev. A (XF1) Steering Damper – Select 2018 - 2020 Jeep Wrangler (JL), 2020 Jeep Gladiator (JT) and 2018 Jeep Wrangler (JK)
- 11010476Nov 9, 2024"Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold…
- 11010496Nov 8, 2024Warranty Bulletin D-23-09 Rev. A (XF1) Steering Damper – Select 2018 - 2020 Jeep Wrangler (JL), 2020 Jeep Gladiator (JT) and 2018 Jeep Wrangler (JK)
- 11010473Nov 7, 2024"Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 17% |
| 2025 | 3 | 4% |
| 2024 | 72 | 10% |
| 2023 | 57 | 15% |
| 2022 | 86 | 21% |
| 2021 | 255 | 27% |
| 2020 | 239 | 39% |
| 2019 | 447 | 60% |
| 2018 | 1,117 | 61% |
| 2017 | 19 | 6% |
| 2016 | 28 | 6% |
| 2015 | 29 | 6% |
| 2014 | 26 | 4% |
| 2013 | 167 | 25% |
| 2012 | 204 | 24% |
| 2011 | 58 | 12% |
| 2010 | 66 | 10% |
| 2009 | 65 | 17% |
| 2008 | 156 | 18% |
| 2007 | 138 | 25% |
| 2006 | 86 | 12% |
| 2005 | 58 | 9% |
| 2004 | 67 | 35% |
| 2003 | 14 | 14% |
| 2002 | 10 | 9% |
| 2001 | 10 | 6% |
| 2000 | 11 | 4% |
| 1999 | 3 | 1% |
| 1998 | 16 | 6% |
| 1997 | 31 | 8% |
| 1995 | 6 | 3% |
| 1994 | 5 | 3% |
| 1993 | 2 | 2% |
| 1992 | 3 | 4% |
| 1991 | 1 | 1% |
| 1990 | 2 | 3% |
| 1987 | 1 | 3% |
Other parts of the 2020 Jeep Wrangler
183 complaintsOther or unknown
59 complaintsEngine
56 complaintsSuspension
51 complaintsTransmission and drivetrain
47 complaintsFuel system
43 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBody and structure
17 complaintsBrakes
13 complaintsWheels
13 complaintsVehicle speed control
12 complaintsExterior lighting
9 complaints
← All problems reported for the 2020 Jeep Wrangler
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology