2025 Jeep Wrangler Problems

What owners report

Complaints on this model year are dominated by the 4xe plug-in hybrid drivetrain: owners describe sudden loss of power, stalls at speed, and electric-mode power fading after charging or after the 68C recall software work. A separate cluster covers charging/fire-risk recall (25V-741 / 68C) handling and dealer communication, and a smaller group covers electrical faults such as dead 12-volt batteries, blank displays, and start-stop failures. Most sampled vehicles are nearly new, so mileage patterns are limited.

1. 1
   Electrical system

   Sudden loss of power or stalling while driving (4xe)

   • 25 complaints (34%)
   • median 300 mi at 0.6 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners describe the vehicle cutting out or dropping speed without warning, sometimes with a check engine light, a message to shift into park, and warnings such as service charging system or service hybrid system. Several reports tie the first occurrence to an October 2025 over-the-air software update, after which the vehicle would restart and then lose power again within minutes. Dealers reportedly scanned for codes, replaced auxiliary batteries or connectors in some cases, and in others said the cause could not be determined. Mostly reported on 4xe vehicles with low mileage, often within the first several thousand miles and in some cases on the first drive after the update.

   Recall 25V741000

   What to check: Ask whether all open software updates and the 68C recall work have been completed, and request a scan for stored hybrid and powertrain fault codes. A test drive should include a stretch where the vehicle transitions between electric and gas power.

   2 excerpts from owner complaints in NHTSA records

   “Jeep pushed a software update out to our Jeep resulting in repeated loss of power and systems without warning. Multiple events occurred while exiting and returning to our neighborhood. Researching issue over the weekend - many owners of the same year and model experienced this same issue after this software update pushed on Friday. …”

   NHTSA complaint #11693121, filed 2025-10

   “While driving I suddenly lost power and the vehicle came to an abrupt and suddenly stopped. The check engine light came on after it abruptly stopped. Jeep is now aware of this issue happening to multiple cars and has not made any attempts to notify us that our vehicle is not safe to drive.”

   NHTSA complaint #11693027, filed 2025-10
2. 2
   Fuel system

   Electric-mode power fades or hesitates after recall work

   • 16 complaints (22%)
   • median 300 mi at 0.6 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners of 4xe vehicles describe electric output stepping down progressively, then electric mode switching off with a message that it is temporarily unavailable, and a delay before the gas engine takes over. During that delay the accelerator feels unresponsive, which owners notice when merging or climbing hills; some say the behavior began or worsened after the recall software was applied. Complaints also describe the vehicle lurching or surging during the electric-to-gas transition. Reported across a range of battery charge levels and driving conditions, typically within the first year of ownership.

   Recall 25V741000

   What to check: Drive the vehicle in electric mode at highway speed and on a grade, and note whether power holds or whether it hands over to the gas engine with a lag. Ask the seller to confirm which software level the hybrid control module is running.

   2 excerpts from owner complaints in NHTSA records

   “When I drive the in electric mode, I sometimes get a sudden loss of power and the system falls back to hybrid mode. Normally this is expected transition that is part of a plug in hybrid. Electric to Hybrid to Gas... As a alert driver, I plan for this not passing semi-trucks if I am low on electical until hybrid or hybrid to gas... The Jeep 4xe, seems to swtich AFTER I ask for more power.... this delay and hesitation is dangerous. …”

   NHTSA complaint #11768376, filed 2026-10

   “I had only been driving for maybe 4 or 5 miles on back roads. All flat, not highway speeds, most of those miles at speeds from 35-45. Encountered a small hill that is really nothing. The first symptom is that I will feel a slight hesitation in the gas pedal. You could almost mistake it for a transmission gear switch. Then shortly thereafter it's a full on hesitation and a nearly dead gas pedal. Finally it becomes the electric mode unavailable error and super high Rev on the internal combustion engine when it starts up. …”

   NHTSA complaint #11765157, filed 2026-09
3. 3
   Electrical system

   High-voltage battery fire risk recall with no remedy

   • 26 complaints (36%)
   • median 300 mi at 0.6 yrs old (1 states mileage, few)
   • 2 mention a crash, fire or injury
   • filed 2025–2026

   Many complaints concern recall 25V-741 (68C) on 4xe vehicles, where owners were told not to charge and to park away from structures while no remedy was available. Owners report that dealers declined or delayed the work, could not give a battery state-of-health figure, or gave conflicting guidance on whether the vehicle was usable. Some describe charging problems after the recall inspection, and a few report charging-related electrical damage at home. Reported throughout 2025 and 2026 on low-mileage 4xe vehicles, often on vehicles leased or bought new.

   Recall 25V741000

   What to check: Confirm with a dealer whether recall 68C has been performed and whether a remedy is now available, and ask for written confirmation of the high-voltage battery's condition before buying a 4xe.

   2 excerpts from owner complaints in NHTSA records

   “My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. …”

   NHTSA complaint #11704545, filed 2025-12

   “I am reporting concerns regarding the handling of NHTSA Recall 25V-741 (Stellantis 68C) on my 2025 Jeep Wrangler 4xe. When I contacted the dealership (Jeep Only – 5255 W Sahara Ave, Las Vegas) to address the recall, the service department refused to schedule a recall-related inspection, refused to open a required STAR case with Stellantis, and told me “nothing can be done,” despite the recall involving a high-voltage battery fire risk. …”

   NHTSA complaint #11699404, filed 2025-11
4. 4
   Electrical system

   Dead battery, blank screen and start-stop electrical faults

   • 8 complaints (11%)
   • median 300 mi at 0.6 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners report the 12-volt system going flat, sometimes after the vehicle sits plugged in, leaving it unable to start, and center displays that freeze, blank out or reboot. Others describe a start-stop or service warning followed within minutes by loss of electrical functions, with repeated dealer visits and battery or module replacements that did not end the problem. Reported on vehicles well under 10,000 miles, sometimes within days or weeks of purchase.

   3 related service bulletins

   What to check: Check that the display and infotainment respond promptly, ask whether the auxiliary and main 12-volt batteries have been tested or replaced, and see whether a hard reset or software update has already been applied to the display.

   2 excerpts from owner complaints in NHTSA records

   “I was driving on a very busy road and the vehicle lost power. I consider that my life was in danger because of me the traffic piled up and other drivers were furious with me. No matter what I tried, the car simply would not stop. AAA came and was unable to make the car start. It was towed to a dealership. Prior to this I already had two service visits related to the Start Stop warning light coming on in my dashboard. …”

   NHTSA complaint #11700847, filed 2025-11

   “On multiple occasions, the Auto Start/Stop system has triggered a failure message on the Driver Notification Screen on the Center Console. As a result, less than two to five minutes after the failure warning, the entire vehicle loses power and electrical continuity. The vehicle loses all electrical systems, accessories, and critical driving elements (including speedometer and other instruments). This requires full roadside towing and assistance. …”

   NHTSA complaint #11709073, filed 2026-01

Buying note. Most of the reports here come from the 4xe plug-in hybrid and centre on power loss and the high-voltage battery recall, so confirm in writing which recalls and software updates have been completed before buying. For any version, a thorough test drive covering electric-to-gas transitions, plus a check of the glass edges and 12-volt battery history, will surface most of what owners describe.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.