2024 Jeep Wrangler Problems

What owners report

For the 2024 Jeep Wrangler, most sampled complaints center on the 4xe plug-in hybrid, where owners describe sudden loss of power or stalling while driving, often shortly after an over-the-air software update or the 68C high-voltage battery recall work. Many complaints are filed at low mileage and also mention unavailable recall parts, along with general display and infotainment glitches that are common across both hybrid and gasoline versions.

1. 1
   Engine

   Sudden loss of power / stalling while driving (4xe)

   • 397 complaints (53%)
   • median 15,000 mi at 1.9 yrs old (3 state mileage, few)
   • 4 mention a crash, fire or injury
   • filed 2024–2026

   Owners describe the vehicle shutting down or losing propulsion at speed, sometimes with 'shift to park' or turtle-mode messages, check engine light, and momentary loss of power steering or braking. Many say it began shortly after an over-the-air Uconnect update or after the 68C battery recall software was applied. Complaints describe restarts that work briefly before the same shutdown repeats, and dealers often report no fault found or say no final remedy is available. Mostly reported in the first roughly 25,000 miles, frequently within days of a software update or recall repair.

   Recall 25V741000

   What to check: Ask whether all recall software campaigns, including the high-voltage battery recall, have been completed and whether any loss-of-power symptoms appeared afterwards. A test drive should include a period at steady highway speed and a check that the check engine light stays off.

   2 excerpts from owner complaints in NHTSA records

   “While driving in town, this vehicle lost power 3 times in 2 blocks. I had to put it in park and restart it each time. It resembles the problem reported as being recalled on 2021-2023 Wranglers, this one is a 2024. I drive on the highway an hour to and from work and am very concerned this could cause a major accident resulting in injury and/or death.”

   NHTSA complaint #11692972, filed 2025-10

   “Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. …”

   NHTSA complaint #11702735, filed 2025-12
2. 2
   Other or unknown

   High-voltage battery fire risk and charging problems (4xe)

   • 256 complaints (34%)
   • median 13,000 mi at 2.2 yrs old (3 state mileage, few)
   • 11 mention a crash, fire or injury
   • owner-quoted repair $8,600 (median of 6 quotes)
   • filed 2023–2026

   Owners describe concerns around the plug-in hybrid battery recall, including instructions not to park near structures or charge overnight, and some report charging circuits tripping or the battery failing a post-recall diagnostic and needing replacement. Several note long waits for parts and vehicles out of service. Complaints also describe electric-mode functions becoming unavailable after recall work. Reported at low mileage, typically soon after purchase or after recall software was installed.

   Recall 25V741000

   What to check: Confirm the high-voltage battery recall has been completed and ask for documentation of the battery diagnostic result. Ask whether the vehicle has had charging faults or battery replacement.

   2 excerpts from owner complaints in NHTSA records

   “I have received a recall notice indicating that my Jeep Wrangler 4XE poses safety risks not only to myself but also to others. The notice advises me against parking the vehicle near any structures or my home, which is particularly concerning given that this Jeep is my sole means of transportation to and from work. My troubles began on January 18, 2024, the very first day I leased this vehicle, when it unexpectedly failed. …”

   NHTSA complaint #11701526, filed 2025-11

   “I purchased my Jeep Wrangler 4xe on Sept. 27, 2025 thinking all battery issues were addressed by the manufacturer. Then a month later the 68C hybrid battery recall is issued. My hybrid battery passed the 68C recall on Dec. 22 at the dealership. Ensuing 78C and 21D recalls meant I couldn't park in my garage and charge my vehicle for weeks at a time. My electric motor would not start on Aug. 11. Check engine light on, electric mode unavailable and AC not working. …”

   NHTSA complaint #11762808, filed 2026-09
3. 3
   Electrical system

   Infotainment screen freezes, blacks out, or reboots

   • 58 complaints (8%)
   • median 13,000 mi at 1.4 yrs old (4 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Owners report the radio or infotainment screen locking up, going black, flickering, or restarting in a cycle, sometimes with a static sound. Some describe the rearview camera image freezing or staying on screen, and navigation entries or saved locations disappearing. Dealers are often said to be unable to duplicate the problem or to suggest the issue is with a paired phone. Reported across a wide range of mileage, from new vehicles to around 20,000 miles; several owners link it to software updates.

   Recall 26V327000Recall 24V676000Recall 24V6520003 related service bulletins

   What to check: During a test drive, cycle through the screen, navigation, and rearview camera and watch for flicker, freezing, or reboots. Ask whether display or radio software updates have been applied.

   2 excerpts from owner complaints in NHTSA records

   “About one in 10 starts of my vehicle, the radio/infotainment screen will lock up, make a make a static sound, go black, and restart in a one minute cycle. Sometimes when I am in reverse, it will keep a picture of the back up camera, it’s a locked up picture (that is, not the camera view in motion) and which I think is dangerous, because it could give driver a false perception that there’s nothing behind the vehicle, and then the infotainment will reboot.”

   NHTSA complaint #11678096, filed 2025-08

   “I have a Jeep Wrangler 4xE and have issues with various recalls with the battery and unable to charge it. The screen constantly flickers since the update.”

   NHTSA complaint #11710895, filed 2026-01
4. 4
   Engine

   Hard starting and engine oil leaks

   • 63 complaints (8%)
   • median 20,000 mi at 2.0 yrs old (3 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2023–2026

   Some owners report oil leaking from the engine area, in one case while the vehicle was parked at very low mileage. Others describe intermittent no-start conditions followed by a check engine light, with dealers resetting codes as a communication error. Complaints also mention clicking or vibration noises linked to the engine contamination recall. Spread from under 200 miles to around 25,000 miles, with several reports at low mileage.

   1 related service bulletin

   What to check: Check under the engine for fresh oil residue and ask whether the engine contamination recall inspection has been done. Note any unusual ticking or vibration on a cold start.

   2 excerpts from owner complaints in NHTSA records

   “Under recall 78C, Sand Contaminated Engine, I was advised by the manufacturer FCA to contact the dealership immediately if there were any unusual sounds/movements while operating the vehicle. On January 10th, 2026, the vehicle is noted to be making a new clicking/vibration sound. I contacted the dealership Milton Ruben Chrysler Jeep Dodge Ram in Augusta GA who towed the vehicle to their location. …”

   NHTSA complaint #11710181, filed 2026-01

   “documenting a recall notice from Jeep stating that sand debris is inside engine compartment. The sand debris was created when Jeep cast the engine. I have contacted multiple Jeep dealerships and they have stated that they cannot provide a loaner vehicle.”

   NHTSA complaint #11699790, filed 2025-11
5. 5
   Steering

   Loose or vague steering and highway wander

   Mentioned in 4 of 60 sampled complaints

   Owners describe excessive steering play and the vehicle wandering or drifting out of its lane on the highway, requiring constant correction. Dealers are reported to have checked tire pressure and front-end parts, with one suggesting a steering box replacement while another called it normal for the model. A separate complaint describes a power steering fluid smell tied to an open steering recall. Reported from a few thousand miles up to around 8,000 miles, mainly at highway speeds.

   Recall 26V363000Recall 24V199000

   What to check: Test drive on a highway stretch and note how much correction the wheel needs to hold a lane. Ask whether the power steering pump wiring recall and the steering column recall have been completed.

   2 excerpts from owner complaints in NHTSA records

   “In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. …”

   NHTSA complaint #11727591, filed 2026-03

   “Smell of burning fluid is actually power steering fluid that recall is supposed to fix......in the mean time I have no vehicle and dealer is not helping ....all they are saying is that they have no part to fix problem.....there is a brand new known recall.....how to handle????”

   NHTSA complaint #11749006, filed 2026-07

Buying note. The sampled complaints lean heavily on the 4xe, so a gasoline Wrangler avoids many of the loss-of-power and battery reports. For any 2024 Wrangler, verify that all open recalls have been completed with paperwork, and take a thorough highway test drive covering steering, screen behavior, and steady-speed driving.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.