2010 Mercedes-Benz E350 Problems
Compared with other Mercedes-Benz E350 years
Typical for this model
53/100 1.1× a typical year · 50 = typical
- Complaint rate is 1.1× that of a typical Mercedes-Benz E350 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 15 of its 184 complaints were filed by the end of 2012.
- Most reported problem: Rear subframe rust and fracture (24 complaints, median 132,500 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2008, 2009
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 184filed with NHTSA
- Median mileage
- 59,978miles, 76 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 21 mpgcombined, 3.5L 6-cyl RWD · 18 city / 26 hwy
Sources: NHTSA records for the 2010 Mercedes-Benz E350 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2010 E350 most often report the Takata airbag inflator recall and the long wait for parts, followed by a fuel odor around the tank under the rear seat and a rear subframe that rusts and fractures. Many complaints also describe the transmission shifting itself into park at very low speed. Reports cluster in the 50,000-100,000 mile range, with the corrosion-related complaints tending to appear on higher-mileage cars in salt-belt states.
- Fuel system
Fuel smell / leak at the sending unit under the rear seat
- 22 complaints (12%)
- median 80,000 mi at 9.5 yrs old (11 state mileage)
- filed 2009–2026
Owners report a strong gasoline odor inside or behind the car, often strongest when the tank is more than about three-quarters full, with residue visible on top of the fuel pump assembly under the rear seat. Complaints describe replacing the fuel filter, the plastic retaining ring and seals without fully curing the smell. One owner reports the engine losing power on the highway when a transfer pump in the split tank stopped moving fuel between sections. Mostly reported between about 40,000 and 140,000 miles; many filed years after purchase.
What to check: Fill the tank and check for a fuel smell in the cabin and trunk, and inspect the top of the fuel sending unit under the rear seat cushion for staining. Ask whether the fuel filter unit warranty extension applies to this VIN.
2 excerpts from owner complaints in NHTSA records
“The vehicle emit a fuel odor from the rear. This is due to fuel leaks coming from the gas tank assembly. Mercedes benz had these issue from 2003 to 2009 e class. My car make is 2010- E350 having the above problem besides takata air bag. What are my options? The dealer doesn't care of the issue. Will benz resolve the issue ?”
NHTSA complaint #11067063, filed 2018-02, 100 miles“Gas leak smell coming from driver side rear of the car. Car only has 40,000 miles. I believe my car has the same problem as with other mercedes class action lawsuit 2003-09 Mercedes-Benz e-class, 2006-11 cls-class fuel odor . Please reopen the investigation to include E350 2010 model as well.”
NHTSA complaint #11088863, filed 2018-04, 40,000 miles - Air bags
Takata airbag inflator recall and parts wait
Mentioned in 6 of 60 sampled complaints
Owners describe being notified that the airbag inflators needed replacement, then waiting months for parts to become available. Several say they limited driving or stopped using the car while waiting. Others report SRS warning messages on the dash and quote repair costs for individual airbag components; some complain that a dealer would not replace the driver-side airbag. Complaints also mention that a crash occurred without the airbags deploying. Reported across the mileage range, from a few thousand to over 100,000 miles, mostly filed between 2016 and 2018 during the recall campaigns.
Recall 18V043000Recall 16V363000Recall 16V081000
What to check: Check with a dealer whether both the driver and passenger inflators were replaced under the recall, and ask for the completed recall paperwork. Look for any SRS warning messages at startup.
2 excerpts from owner complaints in NHTSA records
“Takata recall- sold vehicle in december of 2016 due to worry of airbag deploying and flying metal killing me, which isn't safe as it was recalled and there was no remedy at the time, which substanially lowered the value. Would like to be compensated for loss in value. Have all documentation, please let me know what you need. Thank you”
NHTSA complaint #11043609, filed 2017-11, 97,070 miles“Takata recall please see attached pdf for my written explanation. For some reason your system would not accept what I had typed here, even though it was well under 1900 characters. Thank you.”
NHTSA complaint #11043938, filed 2017-11, 27,905 miles - Transmission and drivetrain
Transmission shifts itself into park at low speed
- 13 complaints (7%)
- median 105,000 mi at 8.5 yrs old (10 state mileage)
- 1 mention a crash, fire or injury
- filed 2013–2025
Owners describe the car abruptly shifting into park by itself while still rolling at walking pace, or when shifted into drive or reverse from a stop, sometimes with a hard jerk. A few mention it happening when the car is hot. Complaints report that diagnostics at a dealer showed no stored codes; one owner says the dealer tied the fault to the electronic ignition switch. Reported between about 65,000 and 170,000 miles, typically at speeds under 5 mph.
What to check: Drive slowly in a parking lot and come to a full stop several times, then shift between drive and reverse, and note whether the car ever jumps into park on its own.
2 excerpts from owner complaints in NHTSA records
“If I'm coming to a stop at a light or a stop sign, the car throws itself into park before I come to a complete stop. It has happened intermittently. It happens in speeds of less than 5mph. When I turn the car off and restart the vehicle. The problem goes away. There isn't a specific temperature or time of day when it occurs. It just happens intermittently. I have also read a tech service bulletin on this issue for other mercedes owners.”
NHTSA complaint #11376246, filed 2020-11, 135,400 miles“Sporadically the car goes into park while the vehicle is in motion. This happens with a sudden jerk and is dangerous to the occupant and also to other vehicles as it comes to a sudden halt in the middle of the road. This is definitely a safety issue and can even be fatal/or cause serious injuries to the occupants of the vehicle and to the occupants of other vehicles. At other times it will keep shifting to park when the driver puts it into reverse or drive when stationary. …”
NHTSA complaint #11006614, filed 2017-07, 65,000 miles - Suspension
Rear subframe rust and fracture
- 24 complaints (13%)
- median 132,500 mi at 12.2 yrs old (6 state mileage, few)
- filed 2021–2026
Complaints describe severe rust at the rear subframe welds, in some cases found during inspection or after the rear wheels began to steer differently during braking. Several owners report a fractured brake line alongside the subframe damage, with the brake pedal going toward the floor. Owners describe being told by dealers or mechanics that the corrosion is advanced and needs prompt repair. Reported mostly between about 68,000 and 180,000 miles, on older cars in states where road salt is used.
What to check: Have the rear subframe and its welds inspected from below for rust, especially on a car from a salt-belt state, and check the rear brake hard lines for corrosion at the same time.
2 excerpts from owner complaints in NHTSA records
“The contact owns a 2010 Mercedes- Benz E 350. The contact stated that while driving there was an undetermined abnormal noise detected. The vehicle was taken to an independent mechanic where it was informed the sub frame was corroded The independent dealer was contacted. The vehicle was diagnosed or repaired. The manufacturer was notified electronically however no response was provided. The failure mileage was approximately 171,000.”
NHTSA complaint #11436456, filed 2021-10, 171,000 miles“The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the rear wheels were going in a different direction. There were no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the rear suspensions had rusted and fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,060.”
NHTSA complaint #11465892, filed 2022-05, 68,060 miles - Engine
Check engine light and camshaft adjuster fault
- 10 complaints (5%)
- median 49,892 mi at 6.2 yrs old (8 state mileage, few)
- filed 2009–2024
Complaints describe the check engine light coming on and going off repeatedly over days, with the car otherwise running normally. Owners report being told the cause was a faulty camshaft adjuster solenoid, with repair estimates running into the thousands. Others report the engine going into limp mode under hard acceleration, losing power until the car is restarted. Reported from roughly 40,000 to 130,000 miles.
What to check: Ask for recent service records and whether the camshaft adjuster solenoids have been replaced, and have a scan tool check for stored engine codes rather than relying on whether the light is currently off.
2 excerpts from owner complaints in NHTSA records
“I bought a 2010 E350 mb in november of 2015 as a birthday gift. My 3rd week of own it the check engine light came on and keeps going on and off. Brought it back to the dealer where I bought it and told me to bring it to mb. Turn out to be heck engine light due to faulty camshaft adjuster solenoid on Mercedes-Benz E350. Why is their no recall on this, it cost $8,000.00 to get it fixed?”
NHTSA complaint #10819257, filed 2016-01, 49,900 miles“My 2010 E350 check engine light comes on and off but mostly on for 5 days out of 1 week, 2 days off. Been doing this since I got it bought it in nov of 2015. I was told by other owners that this may cost up to $8/12gs to get it fix. Why there wasn't a recall for this? Please expand, anyone??????”
NHTSA complaint #11024785, filed 2017-09, 49,000 miles
Buying note. Check that the Takata inflator recalls were completed and inspect the rear subframe and brake lines for rust before buying, since those two items are the most consequential in the complaints. Have a pre-purchase inspection read engine codes and test low-speed shifting, and confirm the fuel filter warranty extension status with a dealer.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 184 consumer complaints for the 2010 Mercedes-Benz E350. 76 of the complaints include a mileage, and 43% of those were filed for vehicles with under 50,000 miles; the median is 59,978 miles. Of all complaints, 9 involved a crash, 6 an injury, according to the filers. NHTSA lists 4 recall campaigns and 183 technical service bulletins for this model year. Compared with the other 8 Mercedes-Benz E350 model years that have at least 25 complaints and are old enough to compare, this one scores 53 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags68 37%
- Fuel system20 11%
- Other or unknown19 10%
- Electrical system17 9.2%
- Suspension17 9.2%
- Engine15 8.2%
- Brakes14 7.6%
- Transmission and drivetrain14 7.6%
- Body and structure11 6.0%
- Steering8 4.3%
Also reported: Exterior lighting (5), Seats (4), Vehicle speed control (4), Electronic stability control (3), Tires (3), Wheels (3), Equipment (2), Lane departure (2), Engine cooling (1).
Example complaints
Air bags: “Takata recall in dec 2017 I was notified that my airbag initiators required replacement and parts would be available by march 31,2018. According to mercedes they have no idea as of today (10/22/2018) when the parts will be available. I have intentionally avoided driving the vehicle for almost one year because of the hazard that exists with the airbag. ( I have driven the vehicle less than 1500 miles since last december) this situation is unsatisfactory. My patience has ended. Other than selling the vehicle, what are my options now ?”
NHTSA complaint #11141796, filed 2018-10, 38,000 milesFuel system: “Strong fuel vapor odor from vehicle when more than 3/4 full. Residue on top of fuel system components under rear seats. Still present after replacing fuel filter, plastic seal-retaining ring and both seals. Recall for fuel system issued one model year prior and one model year after.”
NHTSA complaint #11378119, filed 2020-12, 95,000 milesOther or unknown: “I was driving my 2010 mercedes E350 sedan at highway speeds, when out of nowhere the sunroof just shatters into pieces. There was no large object that came towards me. I had my screen pulled over, so thankfully most of the glass didn't come in the car. I pulled over to see what happened and called the toll road authority. They summoned an officer to help me. The officer searched the area of the freeway for any object that could have caused this, and found nothing. …”
NHTSA complaint #11065391, filed 2018-01, 74,500 milesElectrical system: “Check engine light comes on than off for a few day at a time. It cost $10,000.00 to have it replace. Don't have any issue with the car not starting or stalling. Car works great. Why is their no recall for this? Thousand of people who pay good morning for a great car, like mercedes. We need a recall for this> hello!!!! Plus, the wood trim are fading, I trade to get the dealer to replace it and they wont $3,500.00 to do so.”
NHTSA complaint #10855487, filed 2016-04, 49,000 milesMileage when problems were reported
43% of the 76 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 30,000 and 87,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2010 Mercedes-Benz E350. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| E-Class · sedan 4WD/2WD | not rated | 4 / 4 | — | — | 5 · 9.9% risk |
Driver aids listed by NHTSA for the 2010 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2010 Mercedes-Benz E350 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| E350 RWD | 3.5L 6-cyl | 7-speed automatic | 18 | 26 | 21 | $3,900 |
| E350 4matic 4WD | 3.5L 6-cyl | 7-speed automatic | 17 | 24 | 19 | $4,350 |
| E350 Coupe RWD | 3.5L 6-cyl | 7-speed automatic | 17 | 26 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V168000Mar 18, 2022Engine and engine cooling › Engine › Engine control module (ecu/ecm) › SoftwareCovers: Mercedes-Benz E350 2010, C300 2008–2009, SL550 2007 +5 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service…
- 18V043000Jan 10, 2018Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz E350 2010, 2013, C300 2009–2010, 2013, GLK350 2010, 2013 +7 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic…
- 16V363000May 26, 2016Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz E350 2010–2011, C300 2008–2011, C350 2008–2011 +4 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550…
- 16V081000Feb 11, 2016Air bags › Frontal › Driver side › Inflator moduleCovers: Mercedes-Benz E350 2010–2011, C350 2006–2011, C300 2008–2011 +22 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011…
Recall details for the 2010 Mercedes-Benz E350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 183 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033181Jun 2, 2026Body and structure. Complaint The underfloor paneling is loose or sags (picture 1). Cause Mounting clips broken or not correctly engaged. Remedy Replace all mounting clips with collar nuts with shims (picture 2)…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11032684May 13, 2026Suspension. Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Mercedes-Benz E350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 5 | 9,600 | 4 | — | — | — | Too new |
| 2023 | 6 | — | 3 | 5 | 26 | — | Too new |
| 2022 | 9 | 14,403 | 3 | 5 | 26 | — | Not enough data |
| 2021 | 13 | 38,600 | 12 | 5 | 25 | — | Not enough data |
| 2020 | 8 | 42,363 | 6 | 5 | 26 | — | Not enough data |
| 2017 | 7 | 20,000 | 0 | 5 | — | — | Not enough data |
| 2016 | 51 | 38,212 | 5 | 4 | 23 | 28 · Fewer | Falling |
| 2015 | 31 | 25,000 | 6 | 4 | 23 | 6 · Fewer | Rising |
| 2014 | 278 | 46,600 | 8 | 4 | 23 | 82 · More | Stable |
| 2013 | 164 | 44,550 | 6 | — | 23 | 54 · Typical | Stable |
| 2012 | 217 | 69,700 | 7 | — | 22 | 57 · Typical | Stable |
| 2011 | 223 | 59,200 | 5 | — | 20 | 50 · Typical | Stable |
| 2010 | 184 | 59,978 | 4 | — | 21 | 53 · Typical | Stable |
| 2009 | 64 | 81,500 | 4 | — | 19 | 6 · Fewer | Falling |
| 2008 | 173 | 86,688 | 4 | — | 19 | 26 · Fewer | Falling |
| 2007 | 350 | 76,000 | 5 | — | 19 | Not compared (before 2008) | Falling |
| 2006 | 400 | 90,000 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2005 | 15 | 85,000 | 0 | — | — | — | Falling |
| 2004 | 10 | 135,000 | 0 | — | — | — | Not enough data |
| 2003 | 7 | 76,000 | 0 | — | — | — | Not enough data |
All Mercedes-Benz E350 model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2010 Mercedes-Benz E350?
Owners of the 2010 E350 most often report the Takata airbag inflator recall and the long wait for parts, followed by a fuel odor around the tank under the rear seat and a rear subframe that rusts and fractures. The issues reported most often: Fuel smell / leak at the sending unit under the rear seat; Takata airbag inflator recall and parts wait; Transmission shifts itself into park at low speed.
How many NHTSA complaints does the 2010 Mercedes-Benz E350 have?
NHTSA recorded 184 consumer complaints for the 2010 Mercedes-Benz E350 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2010 Mercedes-Benz E350 is reported most often?
Air bags is named most often, in 68 complaints (37% of the total), followed by fuel system with 20.
Has the 2010 Mercedes-Benz E350 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2010 Mercedes-Benz E350 get?
The EPA rates the 2010 Mercedes-Benz E350 (E350, 3.5L 6-cyl) at 21 mpg combined, 18 city and 26 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2010 Mercedes-Benz E350 reported?
Among the 76 complaints that include a mileage, the median is 59,978 miles and the middle half falls between 30,000 and 87,000 miles; 43% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.