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EquipmentPart report

2002 Toyota Sienna Equipment Problems

Complaints
3about this part
Share
2%of 181 total for the year
Median mileage
24,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the equipment of the 2002 Toyota Sienna, 2% of the 181 complaints for this model year. Where a mileage was given, the median is 24,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2002 Toyota Sienna. The contact stated the vehicle leaked water from the air conditioning system and the srs air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000. ...updated 09/12/16 the consumer stated the vehicle was repaired under an extended warranty.”

NHTSA complaint #10884763, filed 2016-07, 24,000 miles

“I have a 2002 Toyota Sienna mini vanand mostly during cold dry months I get a shock every time I go to close the door to get out of the van. I took the van to the local Toyota dealer and complained about the problem. The dealer said that he received other complaints from other van owners about people getting shocked as they were getting out of the van. He looked the van over and said everything was ok and that if I continued to get shocked to put a fabric softener sheet in the van to see if that helped , which it didn't. …”

NHTSA complaint #10040858, filed 2003-09

“Intermittently, the passenger side rear door, the automatic slider, does not operate properly. While closing, the door pops open unless held and dragged into latching position. Depressing the button near the door, on the key chain, or on the dashboard makes no difference. Resetting the switch by unhooking the battery does not impact it. This has been ongoing since the vehicle was just a couple of years old and on warrantee. At that time a cable was adjusted and it was better for some time. …”

NHTSA complaint #10323062, filed 2010-03

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
202211%
201811%
201510%
201421%
201221%
2011254%
201053%
200931%
2008123%
200751%
2006121%
2005121%
2004322%
200344%
200232%
200121%
200082%
199910%
199872%

Other parts of the 2002 Toyota Sienna

Body and structure
42 complaints
Latches, locks and linkages
27 complaints
Brakes
24 complaints
Electrical system
24 complaints
Engine cooling
16 complaints
Tires
15 complaints
Transmission and drivetrain
13 complaints
Steering
10 complaints
Vehicle speed control
10 complaints
Air bags
7 complaints
Seat belts
7 complaints
Fuel system
5 complaints

← All problems reported for the 2002 Toyota Sienna

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology