2012 Cadillac SRX Seat belts Problems
- Complaints
- 4about this part
- Share
- 1%of 417 total for the year
- Median mileage
- 74,350miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the seat belts of the 2012 Cadillac SRX, 1% of the 417 complaints for this model year. Where a mileage was given, the median is 74,350 miles. 4 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On 6/25/18, my wife was traveling 45 MPH., in our 2012 Cadillac SRX. The vehicle in front of her went to make a left turn into a subdivision. But, then decided not to do that and pulled back into the lane of my wife. She slammed on her brakes, to avoid hitting the vehicle. However, she couldn?t anticipate their move. She hit them from behind, going 45mph. She hit her forehead on the visor bar twice, causing a skull fracture, brain bleed, sever concussion, deep lacerations, a burst artery in her forehead to where she was bleeding heavily and unconscious. …”
NHTSA complaint #11138938, filed 2018-10, 54,000 miles“Two cars ahead of me was going straight and all of a sudden turned into a strip mall without indicator, the car in front of me slammed on their brakes and so did I , but I still ended up rear ending the vehicle in front. I think my speed was around 30 at the time of impact. I hit my chin to the steering wheel. Got multiple cuts inside of my mouth. And couple of them on my face which required stitches. My air bag did not deploy and neither the seatbelt prevented it, which I thought was odd. Checked with Cadillac if hey were aware of any problem with the car. …”
NHTSA complaint #10993443, filed 2017-06, 94,700 miles“A deer hit the driver side of my car. The air bag had a smell but did not deflate. The seatbelts kinda detached from the driver’s seat and both front seatbelts are locked very tight. This happened 1/3/25. About three months ago while driving, the driver seat went into the lowest level position. When I put it back where I could drive it, it did it again. I had to keep putting it in place till I got home. It hasn’t done that again yet. Please send me any recalls so I can get them fixed. Thank you”
NHTSA complaint #11638843, filed 2025-01“2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety of everyone was at risk, this car was not even road-worthy from the moment it left the floor.”
NHTSA complaint #11731874, filed 2026-04Related service bulletins
- 10239755Jul 17, 2023This service bulletin provides information on availability for a seat belt extender.
Seat belts: other model years
Other parts of the 2012 Cadillac SRX
233 complaintsBrakes
45 complaintsSuspension
42 complaintsElectrical system
32 complaintsOther or unknown
27 complaintsBody and structure
19 complaintsSteering
18 complaintsAir bags
15 complaintsEngine
15 complaintsVehicle speed control
14 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaints
← All problems reported for the 2012 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology