2012 Cadillac SRX Wheels Problems

“Ref: NHTSA campaign #: 14v571000 - my VIN does not come up as affected by this recall. However, on 2/10/2020, driving 35 MPH on town streets, the car was a little different to control (almost 'lighter'). After my stop, I restarted the car, turned a corner and found it nearly impossible to stay in my own lane. Even after slowing to 20 MPH and fighting to control the car, it felt like the rear of my car was dragging me in to the right lane after parking, I noticed my rear passenger side tire was at an angle of about 30-45 degrees from the rest of the car. I had the car towed to my repair garage. …”

“In Nov 2021 we had the recommended recall repairs done at a Cadillac dealership which replaced the rear toe links with a non-adjustable bar. 2 months later we installed new tires at Big O Tires but they were unable to perform a rear alignment due to the stationary toe bar. We went back to the Cadillac dealership days later but were assured the alignment was fine. Just over one year later (approx 15K miles driven) we have significant wear on our inner tires. Last week we had Big O run an ExpressAlign report and the rear tires have severe negative values. …”

“I received a recall from GM as to the toe links in my vehicle. On November 4th it went into the dealership to have the parts replaced and the following morning my car lost control when something happened between the tires and the steering which caused my car to swerve all over the road, lose control, flip and go into a ditch. There were 3 warning lights on, ABS, traction, and Stabilitrak. The car has not yet been inspected but will be. Thank God it happened around 5:30 a.m. when there were not a lot of cars out yet on the highway.”

“While driving on the highway my car suddenly went sideways five times. I had no control over my vehicle and luckily did not hit another vehicle. Once I was safely on the shoulder, I saw that my rear driverside wheel was sticking out. I had it towed to the dealership and then found out that there was a recall on the rear toe end link adjuster. They kept my car for weeks and kept sending me assessments of damage and assuring me it would be good as new when returned. After I declined their offer to fix my front struts for about $4,000 they said it was ready, but still needed to be aligned. …”

“The contact owns a 2012 Cadillac SRX. While driving 50 MPH, the rear driver side wheel shifted out of control. The contact was able to maneuver the vehicle to the road shoulder. The vehicle was towed to an independent mechanic who found that the rear driver side wheel toe link adjuster separated, which caused the wheel to be unbalanced. The rear driver side toe link was replaced. The manufacturer was made aware of the failure. …”