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EquipmentPart report

2013 Cadillac SRX Equipment Problems

Complaints
4about this part
Share
1%of 393 total for the year
Median mileage
49,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the equipment of the 2013 Cadillac SRX, 1% of the 393 complaints for this model year. Where a mileage was given, the median is 49,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My radio doesn't always work. It seems that I can hear the sirius radio stations but the I cannot hear the fm stations. The first time this happened was the week I purchased the car and I thought is was operator error since the system was very different than my previous car. I initially thought I may have inadvertently hit mute. Overtime I realized mute was not on, and that I could hear the sirius radio stations. Will be taking it to the dealership next week.”

NHTSA complaint #10575499, filed 2014-03, 500 miles

“My cue screen has become unresponsive and I can no longer link my cell phone, use the GPS for driving and other features. It all started with a small hairline on the corner of the cue screen back 2016/2017. The dealership stated it was $1500 to replace the entire unit which are not covered under the warranty. Florida is now a handsfree in the school zone and I drive to pick-up my daughter everyday from school. What if there is an emergency and I can't pick up my cell, since the cue no longer with sync to my bluetooth on my cell. …”

NHTSA complaint #11297927, filed 2020-01

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201531%
201410%
201341%
201220%
201120%
201041%
200824%
200522%
200431%

Other parts of the 2013 Cadillac SRX

Exterior lighting
217 complaints
Electrical system
52 complaints
Other or unknown
37 complaints
Transmission and drivetrain
31 complaints
Vehicle speed control
25 complaints
Visibility (wipers, defrost, mirrors)
18 complaints
Engine
17 complaints
Suspension
16 complaints
Brakes
13 complaints
Fuel system
9 complaints
Seats
9 complaints
Body and structure
9 complaints

← All problems reported for the 2013 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology