2011 Chrysler Town And Country Seat belts Problems
- Complaints
- 8about this part
- Share
- 1%of 773 total for the year
- Median mileage
- 13,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the seat belts of the 2011 Chrysler Town And Country, 1% of the 773 complaints for this model year. Where a mileage was given, the median is 13,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The front passenger seat belt alert system does not function on my new 2011 Chrysler Town And Country limited. I hadn't noticed this fact until a passenger commented in surprise that her seat belt was not fastened. This was at the end of a drive across town. I contacted the dealer immediately, and the service manger informed me that Chrysler found in manufacturing that this passenger seat belt alert did not work correctly, so they disabled it in software. He further said that if or when a software update becomes available to fix the problem, I would be informed of the fix.”
NHTSA complaint #10392741, filed 2011-03, 1,500 miles“The rear seat belts do not restrain the passengers due to the position of the shoulder strap. The shoulder strap was too far forward and could not be used to restrain children in the vehicle.”
NHTSA complaint #10486700, filed 2012-12, 500 miles“On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.”
NHTSA complaint #11537527, filed 2023-08“The contact owns a 2011 Chrysler Town And Country. The contact stated that the rear seat belts did not restrain the passengers due to the position of the shoulder strap. The contact noticed that the shoulder strap for the seat belts would lie on the passenger's arms and was low across the chest area. The shoulder strap was too far forward and could not be used to restrain children in the vehicle. In addition, the seat belt would not lock. The vehicle was taken to the dealer who stated that the seat belts were design in that manner and could not be changed. …”
NHTSA complaint #10475142, filed 2012-09, 20,000 miles“The contact owns a 2011 Chrysler Town And Country. The contact stated that while stopped at a traffic signal, she noticed that the rear driver's side seat belt was detached from the side pillar, causing the child seat to topple over into the middle of the vehicle. Simultaneously, the rear sliding door opened independently. The rear sliding door failure recurred several times while the vehicle was in motion at various speeds. The vehicle was taken to a dealer for diagnosis and the contact was informed that a system update would need to be performed. The manufacturer was notified of the failure. …”
NHTSA complaint #10535711, filed 2013-08, 10,000 milesRelated service bulletins
- 10217510Mar 8, 2017Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Mar 8, 2017Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10217517Mar 1, 2017Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139985Mar 1, 2017Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Seat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 1% |
| 2015 | 7 | 2% |
| 2014 | 15 | 2% |
| 2013 | 5 | 1% |
| 2012 | 7 | 1% |
| 2011 | 8 | 1% |
| 2010 | 2 | 0% |
| 2008 | 9 | 0% |
| 2007 | 3 | 1% |
| 2006 | 7 | 2% |
| 2005 | 15 | 2% |
| 2004 | 4 | 2% |
| 2003 | 10 | 4% |
| 2002 | 13 | 3% |
| 2001 | 23 | 5% |
| 2000 | 10 | 3% |
| 1999 | 6 | 2% |
| 1998 | 7 | 2% |
| 1997 | 6 | 2% |
| 1996 | 17 | 2% |
| 1995 | 2 | 3% |
| 1994 | 4 | 3% |
| 1993 | 4 | 2% |
| 1992 | 7 | 5% |
| 1991 | 3 | 12% |
Other parts of the 2011 Chrysler Town And Country
523 complaintsFuel system
110 complaintsEngine
107 complaintsOther or unknown
58 complaintsBrakes
54 complaintsTransmission and drivetrain
39 complaintsBody and structure
37 complaintsAir bags
24 complaintsSteering
21 complaintsVisibility (wipers, defrost, mirrors)
19 complaintsElectronic stability control
18 complaintsExterior lighting
17 complaints
← All problems reported for the 2011 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology