2012 Dodge Grand Caravan Seats Problems
- Complaints
- 9about this part
- Share
- 2%of 584 total for the year
- Median mileage
- 84,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the seats of the 2012 Dodge Grand Caravan, 2% of the 584 complaints for this model year. Where a mileage was given, the median is 84,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our headrest deployed while going down the road. It hit my husband in back of head but no real damage, he just has small bump. The noise startled me but I was able to stay on road.”
NHTSA complaint #11349038, filed 2020-08, 169,000 miles“The front passenger active head restraint (headrest) deployed while the van was just sitting stationary in the garage, not from being rear-ended like it's designed.”
NHTSA complaint #11360940, filed 2020-09, 103,104 miles“On 2 occasions my daughter was sitting in the middle row passenger side seat , while going to recline the seat the head rest flipped up and hit her in the head as it would when attempting to fold the seat to put in floor(stow and go seats).”
NHTSA complaint #10628420, filed 2014-08, 18,523 miles“On several occasions, the latest being today, the seats have attacked passengers by springing forward in a very unsavory manner. On the rear bench seat, the headrest when in locked mode will release with a fury only known to the most vicious of creation smashing into the head of the guest. The middle seat has an equally nasty vertical effect that almost broke my tween's nose today as she was adjusting the seat. Dodge needs to look at the spring action on all of the seat components and recall all vehicles with stow and go seats and lesson the strength of the seat reclining springs.”
NHTSA complaint #10596788, filed 2014-06, 53,000 miles“The contact owns a 2012 Dodge Grand Caravan. The contact stated that as she attempted to position the rear passenger's seat upright, the head rest slammed down and injured a child passenger. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified and but they provided no assistance. The failure mileage was 1,200. The VIN was unavailable.”
NHTSA complaint #10485331, filed 2012-11, 1,200 milesRelated service bulletins
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
- 10216395Feb 6, 2013Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 24 | 10% |
| 2018 | 14 | 5% |
| 2017 | 16 | 4% |
| 2016 | 25 | 3% |
| 2015 | 57 | 20% |
| 2014 | 61 | 17% |
| 2013 | 44 | 9% |
| 2012 | 9 | 2% |
| 2011 | 3 | 1% |
| 2010 | 3 | 0% |
| 2009 | 1 | 0% |
| 2008 | 3 | 0% |
| 2007 | 5 | 3% |
| 2006 | 1 | 0% |
| 2005 | 7 | 1% |
| 2004 | 2 | 2% |
| 2003 | 3 | 1% |
| 2002 | 2 | 1% |
| 2001 | 5 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 2% |
| 1997 | 10 | 2% |
| 1996 | 10 | 1% |
| 1995 | 1 | 1% |
| 1994 | 1 | 1% |
| 1993 | 4 | 1% |
| 1992 | 7 | 3% |
| 1991 | 1 | 1% |
| 1989 | 1 | 4% |
Other parts of the 2012 Dodge Grand Caravan
337 complaintsEngine
119 complaintsFuel system
74 complaintsOther or unknown
60 complaintsTransmission and drivetrain
48 complaintsBrakes
38 complaintsVehicle speed control
24 complaintsBody and structure
19 complaintsAir bags
18 complaintsElectronic stability control
18 complaintsSteering
14 complaintsVisibility (wipers, defrost, mirrors)
13 complaints
← All problems reported for the 2012 Dodge Grand Caravan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology