2017 Dodge Grand Caravan Seats Problems
- Complaints
- 16about this part
- Share
- 4%of 414 total for the year
- Median mileage
- 78,100miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the seats of the 2017 Dodge Grand Caravan, 4% of the 414 complaints for this model year. Where a mileage was given, the median is 78,100 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My husband pulled into a parking space. He placed the caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.”
NHTSA complaint #11354737, filed 2020-09, 78,100 miles“The front passenger seat is being ripped and shredded by a sharp metal part of the seat frame that protrudes into the side of the seat cushion. The frame is covered by the plastic seat base.”
NHTSA complaint #11311351, filed 2020-02, 60,000 miles“I had just finished a 45 minute drive to work without incident. The vehicle was in park and idling in a parking lot, while I sat in the driver's seat. All the sudden the headrest smacked me in the back of my head and made a loud popping noise. After getting out to see what happened, I discovered my headrest had deployed the safety feature, of popping forward.”
NHTSA complaint #11541483, filed 2023-08“The passenger headrest busted open. There was no warning or anything like that. Also prior to that my window fell in the door well. I took it to the dealership and paid for repairs. I am glad the window did not break while I was in the car. I am taking the car to the dealership this week concerning the passenger headrest.”
NHTSA complaint #11557110, filed 2023-11“My husband pulled into a parking space. He placed the caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.”
NHTSA complaint #11452689, filed 2022-02Related service bulletins
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 24 | 10% |
| 2018 | 14 | 5% |
| 2017 | 16 | 4% |
| 2016 | 25 | 3% |
| 2015 | 57 | 20% |
| 2014 | 61 | 17% |
| 2013 | 44 | 9% |
| 2012 | 9 | 2% |
| 2011 | 3 | 1% |
| 2010 | 3 | 0% |
| 2009 | 1 | 0% |
| 2008 | 3 | 0% |
| 2007 | 5 | 3% |
| 2006 | 1 | 0% |
| 2005 | 7 | 1% |
| 2004 | 2 | 2% |
| 2003 | 3 | 1% |
| 2002 | 2 | 1% |
| 2001 | 5 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 2% |
| 1997 | 10 | 2% |
| 1996 | 10 | 1% |
| 1995 | 1 | 1% |
| 1994 | 1 | 1% |
| 1993 | 4 | 1% |
| 1992 | 7 | 3% |
| 1991 | 1 | 1% |
| 1989 | 1 | 4% |
Other parts of the 2017 Dodge Grand Caravan
144 complaintsOther or unknown
98 complaintsBody and structure
95 complaintsEngine
58 complaintsTransmission and drivetrain
37 complaintsLatches, locks and linkages
28 complaintsAir bags
21 complaintsFuel system
14 complaintsBrakes
7 complaintsElectronic stability control
5 complaintsSteering
5 complaintsVehicle speed control
5 complaints
← All problems reported for the 2017 Dodge Grand Caravan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology