2013 Dodge Grand Caravan Seats Problems
- Complaints
- 44about this part
- Share
- 9%of 472 total for the year
- Median mileage
- 91,300miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 44 complaints about the seats of the 2013 Dodge Grand Caravan, 9% of the 472 complaints for this model year. Where a mileage was given, the median is 91,300 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Both of my front seats' headrests have deployed (at separate times), when the vehicle was unoccupied, sitting parked in my driveway. The plastic clip that holds the mechanism closed wore out and cracked open, releasing the headrest. I called the dealership, because this was clearly a defect. They said the entire seat needed to be replaced it estimated $900.”
NHTSA complaint #11342708, filed 2020-08, 90,000 miles“The drivers side headrest spontaneously exploded while the vehicle was stationary. After getting off work I got in my vehicle which was parked in a parking lot, luckily I took a moment to make a phone call while still parked, as I bent forward to find my phone the headrest exploded, thankfully not hitting me in the head.”
NHTSA complaint #11341198, filed 2020-07, 118,000 miles“The driver's active head restraint seems to have been deployed spontaneously. I did not witness the occurrence, I noticed the headrest when entering my vehicle one morning. My 2013 Dodge Grand Caravan has not been involved in any sort of collision. I am unable to find any recall information for this occurrence, and I believe that there should be a recall placed for this by chrysler.”
NHTSA complaint #11339504, filed 2020-07, 114,000 miles“My wife and daughter were driving in our 2013 Dodge Grand Caravan when the passnger headrest deployed and hit my daughter in the back of the head. This happened while the car was in motion. The consumer stated the plastic that holds the pin of the headrest failed. The pin was still latched to the headrest.”
NHTSA complaint #11354139, filed 2020-09, 113,000 miles“Vehicle was parked on level surface after car wash when I opened the door to exit the vehicle the head restraint safety device malfunctioned and popped open. I noticed the black plastic clips that hold the restraint to the metal pin were broken, most likely caused from excessive strain over time.”
NHTSA complaint #11309730, filed 2020-02, 125,000 milesRelated service bulletins
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
- 10216395Feb 6, 2013Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 24 | 10% |
| 2018 | 14 | 5% |
| 2017 | 16 | 4% |
| 2016 | 25 | 3% |
| 2015 | 57 | 20% |
| 2014 | 61 | 17% |
| 2013 | 44 | 9% |
| 2012 | 9 | 2% |
| 2011 | 3 | 1% |
| 2010 | 3 | 0% |
| 2009 | 1 | 0% |
| 2008 | 3 | 0% |
| 2007 | 5 | 3% |
| 2006 | 1 | 0% |
| 2005 | 7 | 1% |
| 2004 | 2 | 2% |
| 2003 | 3 | 1% |
| 2002 | 2 | 1% |
| 2001 | 5 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 2% |
| 1997 | 10 | 2% |
| 1996 | 10 | 1% |
| 1995 | 1 | 1% |
| 1994 | 1 | 1% |
| 1993 | 4 | 1% |
| 1992 | 7 | 3% |
| 1991 | 1 | 1% |
| 1989 | 1 | 4% |
Other parts of the 2013 Dodge Grand Caravan
256 complaintsEngine
71 complaintsOther or unknown
59 complaintsFuel system
41 complaintsTransmission and drivetrain
36 complaintsAir bags
35 complaintsBody and structure
26 complaintsBrakes
20 complaintsSteering
18 complaintsVehicle speed control
14 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
5 complaints
← All problems reported for the 2013 Dodge Grand Caravan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology