2018 Dodge Grand Caravan Seats Problems
- Complaints
- 14about this part
- Share
- 5%of 271 total for the year
- Median mileage
- 58,036miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the seats of the 2018 Dodge Grand Caravan, 5% of the 271 complaints for this model year. Where a mileage was given, the median is 58,036 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were in an accident with our 2018 Dodge Grand Caravan where a person rear ended us going at least 75 MPH while I was going a maximum of 20 MPH. We were in a city maintained road, silverbell rd at the intersection of cortaro rd. My sister in law was in the very back 3rd row passenger side chair when it dislodged from the metal hooks on impact. The seat flung around with her in it and the head rest hit so hard against the back window/door that it is now permanently bend forward. We cannot get the seat to stay up anymore or close down into the ground. The car is now totalled. …”
NHTSA complaint #11386162, filed 2021-01, 56,000 miles“The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.”
NHTSA complaint #11730000, filed 2026-04“While I was driving, I was hit in the back of the head causing me to get dizzy. I thought someone was in my van and punched me. I slammed on my brakes and jumped out. No one was in there. It was my headrest that deployed. I didn’t know that a headrest deploying was a thing. I noticed a small plastic piece on my seat. After looking at the headrest, it’s visibly broke. I have a migraine headache, left side neck pain, and have to drive with my seat back further as to not have my head tilted forward when driving. Had I been going faster this could have no doubt caused an accident.”
NHTSA complaint #11518359, filed 2023-04“The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.”
NHTSA complaint #11686845, filed 2025-09, 59,600 miles“The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.”
NHTSA complaint #11611331, filed 2024-08, 60,000 milesRelated service bulletins
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 24 | 10% |
| 2018 | 14 | 5% |
| 2017 | 16 | 4% |
| 2016 | 25 | 3% |
| 2015 | 57 | 20% |
| 2014 | 61 | 17% |
| 2013 | 44 | 9% |
| 2012 | 9 | 2% |
| 2011 | 3 | 1% |
| 2010 | 3 | 0% |
| 2009 | 1 | 0% |
| 2008 | 3 | 0% |
| 2007 | 5 | 3% |
| 2006 | 1 | 0% |
| 2005 | 7 | 1% |
| 2004 | 2 | 2% |
| 2003 | 3 | 1% |
| 2002 | 2 | 1% |
| 2001 | 5 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 2% |
| 1997 | 10 | 2% |
| 1996 | 10 | 1% |
| 1995 | 1 | 1% |
| 1994 | 1 | 1% |
| 1993 | 4 | 1% |
| 1992 | 7 | 3% |
| 1991 | 1 | 1% |
| 1989 | 1 | 4% |
Other parts of the 2018 Dodge Grand Caravan
92 complaintsOther or unknown
66 complaintsBody and structure
59 complaintsEngine
34 complaintsTransmission and drivetrain
23 complaintsLatches, locks and linkages
15 complaintsAir bags
13 complaintsBrakes
11 complaintsFuel system
8 complaintsSteering
5 complaintsVehicle speed control
4 complaintsSeat belts
2 complaints
← All problems reported for the 2018 Dodge Grand Caravan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology