2014 Dodge Grand Caravan Seats Problems
- Complaints
- 61about this part
- Share
- 17%of 359 total for the year
- Median mileage
- 82,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 61 complaints about the seats of the 2014 Dodge Grand Caravan, 17% of the 359 complaints for this model year. Where a mileage was given, the median is 82,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While parked overnight in on street parking in phoenix az, the passenger side front seat headrest deployed without any reason. My van was not struck or hit with or by anything. The Dodge dealership refuses to replace or repair it at no charge. I would like to have the headrest repaired if possible or replaced if repair is not probable. Thank you”
NHTSA complaint #11351801, filed 2020-08, 101,835 miles“I was driving down the road between 45-50 MPH when something hit me really hard in the back of my head. I pulled over and saw that my headrest had popped apart. When I looked this up I saw that it is a known problem and part of the headrest restraint system. I was not in an accident, rear ended or hit in any way and the road was a smooth road.”
NHTSA complaint #11353234, filed 2020-09, 86,774 miles“While sitting on the driver seat, facing out the door talking to my husband with the van off, parked in our driveway, the headrest randomly deployed, hitting me in the side of the face. Consumer stated she has musculoskeletal issues whiplash and spine is out of alignment. Manufacturer was contacted but vehicle was not repaired.”
NHTSA complaint #11339090, filed 2020-07, 110,630 miles“The drive side head rest deployed while I was stationary. Upon further inspection, s plastic bracket inside headrest failed, releasing a metal pin from the closed latch. Had I been driving, this could have resulted in temporary loss of control of the vehicle. I was not and have not been in an accident in this vehicle.”
NHTSA complaint #11254855, filed 2019-09, 96,000 miles“While driving, the vehicle active head restraint deployed, on its own, pushing my head forward. No collision had occurred at the time of deployment. The head restraint looks as if the plastic bracket inside broke because I tried resetting the head restraint, per manufacturer instructions, but it will not reset. Head restraint needs to be replaced with a new part.”
NHTSA complaint #11120869, filed 2018-08, 68,000 milesRelated service bulletins
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 24 | 10% |
| 2018 | 14 | 5% |
| 2017 | 16 | 4% |
| 2016 | 25 | 3% |
| 2015 | 57 | 20% |
| 2014 | 61 | 17% |
| 2013 | 44 | 9% |
| 2012 | 9 | 2% |
| 2011 | 3 | 1% |
| 2010 | 3 | 0% |
| 2009 | 1 | 0% |
| 2008 | 3 | 0% |
| 2007 | 5 | 3% |
| 2006 | 1 | 0% |
| 2005 | 7 | 1% |
| 2004 | 2 | 2% |
| 2003 | 3 | 1% |
| 2002 | 2 | 1% |
| 2001 | 5 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 2% |
| 1997 | 10 | 2% |
| 1996 | 10 | 1% |
| 1995 | 1 | 1% |
| 1994 | 1 | 1% |
| 1993 | 4 | 1% |
| 1992 | 7 | 3% |
| 1991 | 1 | 1% |
| 1989 | 1 | 4% |
Other parts of the 2014 Dodge Grand Caravan
128 complaintsEngine
80 complaintsAir bags
48 complaintsOther or unknown
36 complaintsTransmission and drivetrain
19 complaintsBody and structure
17 complaintsVisibility (wipers, defrost, mirrors)
12 complaintsBrakes
11 complaintsFuel system
11 complaintsVehicle speed control
10 complaintsElectronic stability control
9 complaintsWheels
9 complaints
← All problems reported for the 2014 Dodge Grand Caravan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology