2020 Ford Fusion Back-over prevention (rear camera) Problems
- Complaints
- 3about this part
- Share
- 2%of 185 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the back-over prevention of the 2020 Ford Fusion, 2% of the 185 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The entire media display gets stuck off or will freeze up, when I place the vehicle in reverse the rear camera comes on but parking assist, the rear sensors and cross traffic sensors won't work. Once I place the car in drive the display will either stay all blue or shut completely off. I cannot adjust the climate control, use GPS, or use the media. …”
NHTSA complaint #11585519, filed 2024-04“Issues with Ford Sync Infotainment system have been occurring for over a year now, with the latest being on May 25th. Backup camera stays on when in drive, and then turns to a blue or black screen that says contact dealer. GPS will fail randomly and will show my vehicle driving off roads and not following the route I am driving. A/C will randomly stop working and show a Fan Speed of 0 no matter how many times you try to increase the fan speed, then once you are able to adjust the fan speed after restarting the car it will only blow very hot air at any temperature setting except in Max A/C. …”
NHTSA complaint #11530920, filed 2023-07“The contact owns a 2022 Ford Fusion. The contact stated that on several occasions while in reverse, the proximity warning alert did not sound as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.”
NHTSA complaint #11548383, filed 2023-10Related recalls
- 25V442000Jun 27, 2025Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger…Covers: Ford Fusion 2019–2020, Transit Connect 2018–2022, Ranger 2019–2023 +18 more
Related service bulletins
- 10214878Jun 29, 2022Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10180340Sep 9, 2020Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Ford Fusion
67 complaintsEngine
53 complaintsElectrical system
38 complaintsOther or unknown
29 complaintsFuel system
13 complaintsSteering
12 complaintsBrakes
10 complaintsForward collision avoidance
9 complaintsEngine cooling
7 complaintsBody and structure
5 complaintsSuspension
5 complaintsAir bags
4 complaints
← All problems reported for the 2020 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology